At OPCS, we pride ourselves on being a warm, tight-knit, and highly efficient team. Patients regularly compliment how organized our office is and how smooth their experience feels, from their first phone call to post-op care.

We’re sad to be replacing a beloved team member our patients and staff adore, but sometimes a shorter commute in Atlanta wins. That said, we’re looking for someone equally exceptional, someone who brings friendliness, curiosity, and a sense of ownership to their work.

Who We’re Looking For:
You’re outgoing, approachable, and quick on your feet. You’re great with people, detail-oriented, and genuinely care about providing excellent service. If you don’t know the answer, you figure it out or ask the right person. You enjoy working in a collaborative environment where everyone helps each other and all roles intertwine to keep the day flowing.

We’re not just looking for a receptionist, we’re looking for a teammate.

What You’ll Do:

• Greet and check-in patients
• Verify insurance, intake forms, and collect necessary documents
• Schedule follow-up appointments and handle patient check-out
• Prep charts for clinic and surgery days
• Manage referrals (incoming, follow-up, and close-outs)
• Handle faxes, scanning, and incoming mail
• Send messages and reminders via Klara (our patient communication platform)
• Stay organized, calm under pressure, and a step ahead of the day

What We Use:

• Athena (EMR)
• Klara (text-based patient communication)
• Microsoft Word + Google Drive
• RingCentral (phone/fax)
• Apple Computers

Requirements:

• 1+ year of medical front office experience preferred
• Excellent communication, organization, and people skills
• Tech-savvy and quick to learn new systems
• Reliable, flexible, and team-minded
• Strong ability to multitask effectively
• Ability to maintain confidentiality and handle sensitive information appropriately
• Excellent time management skills to prioritize tasks efficiently

Schedule & Benefits:

• Full-time, Monday through Friday
• Paid time off and holidays
• Supportive and respectful team culture
• Competitive pay based on experience
• Long-term growth potential—we love to keep our employees

If you are passionate about providing excellent customer service and have the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist/Patient Care Coordinator. Bonus points for a cover letter telling us why you’d be a great fit.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 35 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Atlanta, GA 30327 (Required)

Ability to Relocate:

• Atlanta, GA 30327: Relocate before starting work (Required)

Work Location: In person