Job Title: Medical Office Assistant / Patient Care Coordinator / Patient Access Specialist

Location: Alpharetta, GA

No of Openings: 20

Employment type: Contract

Contract Duration: 4 Years

What is the Shift type: Open

Start Date: 1 week upon offer

Job Description:
DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desire to get started in the dental field environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

Any Specific Mandate Skill Required:

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
• Respond to patient questions and/or concerns according to DCA Policies.
• Answering Telephones.
• Scheduling Appointments.
• Maintaining Appointment Book.
• Confirming Appointments.
• Follow up on no-shows/cancellations of Appointments.
• Register Patients on sign-in sheet.
• Post charges and payments to patient accounts.
• Checking voicemail on a daily basis.
• Maintain a clean and friendly waiting area for patients.

HL01

Job Types: Part-time, Contract, PRN, Per diem

Pay: $15.00 - $17.00 per hour

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Calling experience
• Experience answering telephones
• Must have exceptional customer service skills

Education:

• High school or equivalent (Preferred)

Work Location: In person