About Job
Patient Care Coordinator
At New Radiance Cosmetic Centers, we believe in creating meaningful relationships with our patients and providing a supportive, growth-focused environment for our team. Our commitment to care, professionalism, and innovation has made us a leading name in the medical aesthetics space across South Florida.
We’re currently seeking a Patient Care Coordinator to join our Palm Beach Gardens team. In this role, you’ll be a vital part of the patient journey from start to finish, supporting daily operations and building lasting connections with patients through ongoing outreach and follow-up. This position offers a long-term career path within a growing practice focused on excellence and team collaboration.
Key Responsibilities
- Greet and serve as the first point of contact for all patients
- Support providers by ensuring chart documentation is complete and patient flow is smooth
- Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
- Schedule appointments, answer calls, and conduct patient outreach
- Educate patients on services, promotions, rewards, and financing options
- Build strong patient relationships that promote loyalty and repeat visits
- Contribute to re-engagement and retention strategies
If you’re ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we’d love to hear from you.
What We’re Looking For
- 1+ year of experience in a front desk, patient services, or medical aesthetics setting
- Strong interpersonal and communication skills
- Organized, tech-savvy, and able to manage multiple tasks in a fast-paced environment
- Familiarity with Zenoti or similar practice management software (preferred)
- A compassionate, team-oriented mindset and a genuine interest in patient care and long-term growth
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