About Job

We're Hiring: Client Service & Patient Care Coordinator (Hybrid Role)

Location: Ellwood City, PA

Job Type: Full-Time with benefits (Health benefit, 401k, PTO)

Hours: 40/week

Pay: $16-$20/hr + bonuses

Do you love helping people, staying organized, and being part of a mission-driven team? Treehouse is looking for TWO friendly, go-getter personalities to join us as Client & Patient Care Coordinators for our Ellwood City and New Castle Clinics!

This hybrid role includes all the awesome work of a Client Service Coordinator—supporting families, therapists, and office tasks—plus a few extra responsibilities from our Patient Care Coordinator program, like connecting with referral sources in the community.

If you’re the kind of person who enjoys switching gears throughout the day, loves working with kids and families, and isn’t afraid to hop in the car to drop off brochures or visit a local pediatrician’s office—you might be our perfect match!

What You'll Be Doing

Greet families and be the welcoming voice of our clinic—whether it’s in person or over the phone.
Keep schedules running smoothly across multiple locations for 20+ amazing speech and occupational therapists.
Stay on top of basic office tasks like scanning, copying, faxing, data entry, and collecting payments.
Keep files organized and easy to access (we use both paper and digital records).
Communicate with families about appointments, availability, and next steps in the care process.
Build and maintain positive relationships with referral sources (pediatricians, schools, etc.).
Travel locally to help grow awareness of our services and bring new families into care.

What We're Looking For

Excellent communication skills—professional, warm, and confident.
Someone who is naturally kind, approachable, and empathetic.
Organized and able to juggle multiple tasks without losing your cool.
Reliable transportation (you’ll occasionally visit referral sources or attend community events).
Comfort with computers and software like Google Docs, Excel, and Microsoft Word.
Bonus points for experience in a therapy clinic or pediatric setting.
Even more bonus points if you’ve worked with Fusion EMR (or another EMR system).

Why You'll Love Working at Treehouse

You’ll help children and families every day.
Our team is close-knit, supportive, and fun.
You'll grow your skills in a variety of areas—from office coordination to outreach.
We’re growing—and you can grow with us!

Schedule