About Job

Full job description

Overview
We are seeking a dynamic and versatile individual to join our team in a dual role as a Front Desk Assistant / Chiropractic Assistant. This hybrid position is ideal for someone who enjoys both patient interaction and behind-the-scenes operations. The role combines administrative responsibilities such as greeting patients, scheduling appointments, and managing front office tasks, with hands-on clinical support duties including assisting the chiropractor with therapies, setting up treatment rooms, and ensuring smooth patient flow during care.

The ideal candidate is organized, personable, and thrives in a fast-paced, patient-centered environment. Strong communication skills and a willingness to learn clinical procedures are essential. This is a great opportunity for someone looking to grow within the healthcare or chiropractic field.

This person will work at the Port Charlotte and Venice Clinic

Core Responsibilities

Responsible for assisting doctors with patient care including physical therapy modalities and rehab exercises
Provides clear and concise information to patients about their condition, treatment plans, and follow-up care.
Assist doctors with managing patient records, including medical history, treatment plans, and progress notes
Engage and educate patients
Scheduling patient appointments and managing the clinic's schedule effectively
Confirming and reminding patients about appointments
Coordinating with other healthcare providers or specialists as needed
Assisting with the coordination of patient care plans.
Learn DME products in the office and assist with disbursement and education of the products
Welcome patients and visitors professionally both in person and on the phone.
Organizing and maintaining the clinic's workspace
Handling phone calls, emails, and other patient inquiries
Assisting with the preparation of charts for patient visits.
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Ensuring accuracy of information by retrieving and updating patient records.
Verifying financial records and collecting patient charges
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Assist with data entry and other administrative tasks
Ensure compliance with professional standards and regulatory requirements
Maintains waiting area in a neat and orderly condition.
Other duties as assigned

Minimum Requirements

Education/Certifications:

Minimum of one year experience in a position where there is patient interaction, in a healthcare setting preferred
Medical terminology preferred.

Experience

1-3 years of related experience in a medical office
Prior experience in a chiropractic office or healthcare setting
Working proficiency in Microsoft Office 365 suite (Teams, Outlook, Word, Excel, etc.).
Experience with eClinical Works

Knowledge Skills & Abilities

Bilingual- English and Spanish or English & Creole - preferred
Empathy: Being understanding and compassionate toward patients, especially those in pain or discomfort.
Communication: Clear and friendly communication with patients is crucial.
Understanding the basics of chiropractic care and treatments.
Familiarity with the equipment and modalities used in chiropractic practices.
Balancing patient care, administrative duties, and maintaining an organized workspace while staying on schedule
Knowledge and understanding of the health care industry
Ability to organize and prioritize work and manage multiple priorities
Excellent attention to detail
Proficient use of Microsoft Office applications (Word and Excel)
Experience with Electronic Health Records system (HER), eClinical Works
Personal injury knowledge preferred Knowledge of medical terminology
Knowledge of HIPAA and patient confidentiality
Medical Assistant experience

Core Competencies

Able to work independently and collaboratively with individuals both inside and outside practice in an environment with frequently changing priorities.
Able to prioritize tasks effectively.
Excellent computer and analytical skills.
Excellent organizational skills
Outstanding verbal, written, and interpersonal communication skills

Working Conditions

Working Environment:

This job operates in a professional medical office environment primarily. This role routinely uses standard office equipment such as computers, phones, copiers, fax machines, scanners, etc.

Physical Demands:

This is primarily a sedentary role; however, some filing is required. This would require the ability
to lift files, open filing cabinets and bend or stoop, as necessary. This position requires the ability
to occasionally lift office products and supplies, up to twenty pounds
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens
Hearing: Adequate to perform job duties in person and over the telephone
Speaking: Must be able to communicate clearly in person and over the telephone

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Schedule: