Company Overview

At Serenium Therapy & Wellness, we envision a world where mental and emotional wellness is accessible to all. Our mission is to provide essential support that helps individuals cultivate their well-being through life's various events, emphasizing that therapy is beneficial for everyone, not just those with a diagnosis.

Summary

We are seeking a Client Care Coordinator to join our dedicated team. In this role, you will be instrumental in ensuring that our clients receive the compassionate support they need while navigating their mental health journeys. Your contributions will help foster an environment of healing and growth.

Responsibilities

• Serve as the first point of contact for clients, providing exceptional customer service and support.
• Manage client scheduling and ensure efficient office operations.
• Assist in maintaining accurate client records and documentation.
• Communicate effectively with clients regarding services, appointments, and follow-up care.
• Support administrative tasks related to medical billing and insurance verification as needed.
• Collaborate with therapists and staff to enhance client experience and satisfaction.

Requirements

• Proven experience in a medical or administrative support role, preferably in a mental health setting.
• Strong organizational skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Familiarity with medical terminology is a plus but not required.
• Maintain patient records and complete medical record requests
• Ability to handle sensitive information with confidentiality and professionalism.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality

If you are passionate about making a difference in people's lives and want to be part of a supportive team dedicated to mental wellness, we invite you to apply today!

*response time can be greater when applying via our website at www.sereniumwellness.com/careers

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• office: 2 years (Required)

Ability to Commute:

• Manalapan, NJ 07726 (Required)

Work Location: In person