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Peer Support Specialist

La Familia
place Hayward, 94545
local_atm $23.64 - $24.26 an hour
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Full Time

About Job

POSITION OVERVIEW:

The Peer Support Specialist will provide housing care and programming to the Peer Respite residents. This could include accompanying clients to appointments and ensuring they receive the necessary services. The Peer Support Specialist will also provide one-on-one coaching and life skills groups to the residents, and link them to housing and health-related resources in the community. Sally’s Place Peer Respite Home is a 24-hour facility; staff work on several shifts.

We are currently seeking candidates for the following shifts:

  • Thursday and Friday, 7:00 a.m. - 3:00 p.m. & Saturday and Sunday, 7:00 p.m. - 7:00 a.m.

This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities:

  • Provide outreach, engagement, linkage, and follow-up services to residents
  • Serve as role model and coach to inspire, engage, and advocate for residents and their family member/caregivers’ rights
  • Accompany residents to appointments and other services with the goal of coaching and promoting sustained independence
  • Collaborate with the Peer Advocate and Peer Director in weekly case management and peer review meetings, as well as monthly training sessions
  • Participate in the creation and implementation of the daily program and schedule for residents
  • Facilitate appropriate supportive groups
  • Assist with housing chores and food preparation
  • Provide complete and thorough documentation, e.g. progress notes, and report client progress to supervisors
  • Timely respond to work-related calls and emails
  • Utilize motivational interviewing and other interventions to assist residents
  • Must maintain confidentiality concerning residents Access and maintain electronic records and files
  • Maintain compliance with all quality improvement measures and County requirements
  • Work with team around assessments and individual case management plans for each resident

Other

  • Attend trainings and participate in events relevant to key responsibilities
  • Track and regularly report on key metrics for responsible function areas
  • Leads and collaborate on special projects related to agency objectives as appropriate

QUALIFICATIONS & EXPERIENCE:

  • High school diploma or GED required
  • Lived experience working with mental illness, homelessness, and/or substance use recovery
  • Experience working with adults of diverse cultural backgrounds
  • Spanish Bilingual Preferred
  • Non-Profit and Community Based Organization experience highly desirable.
  • Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
  • Thinks independently and can make informed decisions when needed.
  • Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties.
  • Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
  • Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
  • Valid CA Driver’s license
    • Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.
  • Current state-mandated guidelines requires employees in this position to be fully vaccinated against COVID-19, including booster shots. Accommodations may be available as required by law. Applicants who are offered a position will be asked about their vaccination status and applications will be required to provide proof of vaccinations against COVID-19 including booster shots. The agency can provide accommodations as required by law in certain circumstances.