About Bloom Mental Health

Bloom Mental Health is a clinician-led outpatient psychiatry clinic in Littleton, CO, specializing in complex outpatient psychiatric concerns, including misophonia, treatment-resistant depression, anxiety, OCD, perimenopause and hormone changes, innovative collaboration with other specialties such as optometry, and treatment of neurodevelopmental disorders such as autism. In addition to top-tier care, we teach other providers, and are developing a clinical research program.

We work in a bright, thoughtfully designed office with mountain views, calming colors, and sensory-friendly spaces. You’ll join a tight-knit team that values your long-term development. Past members have become therapists, current staff are learning new skills in research and process development, and we carve out time for hands-on learning in the areas that excite you most.

We are compassionate and innovative, and are growing fast! If you have office manager skills and want to grow with us, apply and learn more at www.bloommh.com.

Why We Need You

As we expand and add staff and develop new services, we need an Office Manager who can:

• Jump in hands-on – work the front desk alongside the team (phones, scheduling, insurance checks, supplies, 8 am-5 pm M-F with occasional after-hours urgent text/calls that average 1-2x/month). A major part of this job is working alongside the front desk to assist with these tasks.

• Team lead for three admin staff – set schedules, coach for growth, and relay team needs to clinic leadership.

• Own daily operations – track call stats, no-shows, office supply levels, and staffing coverage.

• Drive continuous improvement – document SOPs, spot bottlenecks, and propose changes that help patients and clinicians.

• Manage relationships - with our outsourced revenue cycle management company

• Resolve concerns gracefully – be the cheerful point person for patient or staff complaints.

Key Responsibilities

A major part of this job is helping with front desk office activities, with team leadership duties in between.

• Patient & Clinician Support – answer calls, send reminders, triage refill requests, and keep both patients and clinicians happy.

• Team Leadership – train, review, and inspire admin staff while partnering with the CEO (direct supervisor) and Clinical Director (clinical liaison).

• Revenue Cycle Management Liaison - manage relationship with outsourced revenue cycle management company

• Facility Oversight – tidy lobby, restock snacks/supplies, file maintenance tickets, water plants, update emergency kits.

• Compliance & Quality – guard confidentiality, update SOPs, run mock audits, and track KPIs.

• Other Duties as Assigned – from research-study paperwork to event planning; we’re small and nimble, so your role will evolve.

Job Requirements & Preferences

• Proven experience supervising a team in an office setting is highly preferred. We are looking for someone with experience helping develop office procedures, and with successful experience in staff management and basic HR functions.

• High emotional intelligence; comfortable with neurodivergent and sensory-sensitive populations.

• Confident, empathetic communication—can set respectful boundaries with patients in crisis.

• On-site ≥ 4 days/week and reachable for urgent after-hours questions. After hours messages are typically for weather closure or unexpected staff illness/absence, and average about 1-2x/month. We do not expect you to come into the clinic after hours. This is mostly deskwork, with light lifting of office supplies (less than 25 lbs) and general office cleaning occasionally required.

• Hands-on familiarity in building workflows/SOPs/KPIs. We use Excel/Sheets and Monday.com, and can train to these if needed.

Growth Path

High performers can grow with us, we are developing top-end clinical processes, research capabilities, and seeking to develop formal operations leadership. We are aiming for growth towards a Practice Manager role as we expand. We support CE, leadership courses, and tailored career paths. Bloom’s culture invests heavily in the development of unique talents of our team members.

Equal Opportunity Employer:

Bloom Mental Health is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic. We follow all ADA guidelines and make reasonable accommodations for qualified individuals.Employment subject to relevant background check, in compliance with Colorado law.

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Paid time off
• Retirement plan

Medical Specialty:

• Psychiatry

Schedule:

• Day shift
• Monday to Friday

Work Location: In person