Join our team at Capital City Psychiatry as a caring and professional Front Desk/Medical Assistant, playing a vital role in supporting both patients and providers. This pivotal position combines administrative and clinical functions to support both patients and providers in a collaborative psychiatric practice. The ideal candidate is organized, personable, and committed to maintaining patient confidentiality in all aspects of care.

Primary Responsibilities

Clinical Support:

• Assist psychiatrists and nursing staff during patient evaluations and interventions

Administrative Functions:

• Schedule and confirm patient appointments; manage daily calendar operations
• Answer phone inquiries professionally, providing information and assistance as needed
• Accurately maintain electronic health records (EHR) and process sensitive patient data in accordance with HIPAA
• Support insurance verification and billing procedures

Patient Interaction:

• Welcome, register, and check out patients efficiently at each visit
• Offer compassionate guidance to patients and their families regarding treatment plans, medications, and available resources
• Coordinate care with external healthcare providers and agencies when appropriate

Teamwork and Collaboration:

• Work closely with all members of the care team to ensure a seamless patient experience
• Engage in regular team meetings and contribute to practice-wide quality improvement efforts
• Additional tasks may be assigned as needed to help support the team

Required Qualifications

• High school diploma or equivalent (Medical Assistant certification preferred)
• Prior experience in psychiatry or a mental health environment is advantageous
• Proficient in EHR systems and comfortable with technology
• Excellent interpersonal and communication abilities
• Proven ability to manage confidential information with sensitivity and discretion

Compensation and Benefits

• Competitive hourly wage: $18.00–$23.00
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan

Capital City Psychiatry is dedicated to fostering a supportive workplace where mental health professionals thrive. Join us to advance your career in an environment that values your skills, prioritizes patient well-being, and supports professional growth.

We welcome applicants from all backgrounds and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability status, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• EHR systems: 2 years (Preferred)
• psychiatry or a mental health: 2 years (Preferred)

License/Certification:

• Certified Medical Assistant Certification (Preferred)

Ability to Commute:

• Tallahassee, FL 32308 (Required)

Work Location: In person