About Us:
At Sapphire Hospice, we are committed to delivering compassionate, patient centered care to individuals and families navigating end of life journeys. We’re seeking an empathetic, detail oriented, and organized Intake Coordinator to join our growing team and serve as the first point of contact for patients, families, and referral sources.

Position Overview:
The Intake Coordinator plays a critical role in the admission process, coordinating referrals, gathering essential documentation, and ensuring a smooth and compassionate experience for patients and families during a sensitive time. You will collaborate closely with our nursing, admissions, and administrative teams to ensure timely, compliant, and efficient intakes.

Key Responsibilities:

• Receive and process referrals from hospitals, physicians, SNFs, and families.
• Obtain and verify insurance information, demographics, and clinical documentation.
• Coordinate timely nurse assessments and start of care visits.
• Communicate effectively with referral partners, patients, families, and internal departments.
• Ensure all required intake documentation is completed accurately and timely.
• Track and follow up on pending referrals, authorizations, and orders.
• Maintain accurate logs and status reports on all referrals and admissions.
• Participate in staff meetings and contribute to improving intake workflow.

Qualifications:

• Prior hospice or healthcare intake/admissions experience.
• Familiarity with hospice eligibility criteria and Medicare guidelines.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of EMR systems and HIPAA compliance.
• Bilingual (English/Spanish) a plus, but not required.

Why Join Sapphire Hospice?

• Mission driven, compassionate culture
• Supportive team environment
• Opportunity to grow in the healthcare field
• Make a meaningful impact in people’s lives

To Apply:
Submit your resume through Indeed. We look forward to meeting compassionate professionals who are passionate about making a difference in hospice care.

Job Type: Full-time

Pay: $22.69 - $30.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Phoenix, AZ 85201 (Required)

Ability to Relocate:

• Phoenix, AZ 85201: Relocate before starting work (Required)

Work Location: In person