About Job
Join a Team That Makes a Difference — Every Day
At Loudoun Sports Therapy Center (LSTC), we’re not just a physical therapy clinic — we’re a mission-focused team dedicated to improving lives. Located in Sterling, VA, we believe in delivering care that’s personal, compassionate, and results-driven. Our motto, “We Listen. We Care. We Get Results.” isn’t just something we say — it’s how we serve our patients and support our team.
If you love working with people, enjoy being part of a fast-paced environment, and thrive in a role where no two days are the same, you might be the person we’re looking for.
Now Hiring: Full-Time Patient Care Coordinator (PCC)
We’re on the hunt for a detail-oriented, people-loving professional to be the friendly face at our front desk and the organizational heart of our clinic. You’ll play a vital role in ensuring every patient feels welcome, cared for, and supported from the moment they walk through our doors.
What You’ll Be Doing
- Greet and check in patients with warmth, energy, and professionalism
- Manage scheduling to ensure the clinic runs efficiently and on time
- Answer calls and emails, providing helpful and accurate information
- Assist patients with appointment reminders and treatment compliance
- Guide new patients through the intake and onboarding process
- Verify insurance coverage and help explain benefits in a clear, friendly manner
- Assist with authorizations and ensure smooth day-to-day front office operations
What Sets Us Apart
- Team-Based Culture: We work together, support one another, and celebrate team wins
- Patient-First Mindset: Every interaction is a chance to make a positive impact
- Open Communication: Ideas, questions, and feedback are always welcomed
- Community Engagement: We stay involved and give back through local outreach
- Growth-Oriented: We invest in training and promote from within whenever possible
Compensation & Benefits
- Competitive hourly pay
- Paid time off — because balance matters
- Health and vision insurance — with a generous employer contribution
- Paid onboarding and training to ensure you're confident from day one
- Advancement opportunities — we love helping our team grow
Who We’re Looking For
You’ll thrive in this role if you:
- Enjoy helping others and creating welcoming first impressions
- Are highly organized and comfortable managing multiple priorities
- Communicate clearly and confidently in person, on the phone, and via email
- Stay calm under pressure and find solutions on the fly
- Bring positivity, professionalism, and teamwork to everything you do
Your Career Starts Here
If you’re ready to join a purpose-driven team and grow in a role that truly matters, we’d love to hear from you.
Apply today and take the next step toward a rewarding career with Loudoun Sports Therapy Center!
Job Type: Full-time
Pay: $42,000.00 - $47,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person