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Front Desk / Patient Care Coordinator

Loudoun Sports Therapy Center
place Sterling, 20163
local_atm $42000 - $42000 yearly
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Full Time

About Job

Join a Team That Makes a Difference — Every Day

At Loudoun Sports Therapy Center (LSTC), we’re not just a physical therapy clinic — we’re a mission-focused team dedicated to improving lives. Located in Sterling, VA, we believe in delivering care that’s personal, compassionate, and results-driven. Our motto, “We Listen. We Care. We Get Results.” isn’t just something we say — it’s how we serve our patients and support our team.

If you love working with people, enjoy being part of a fast-paced environment, and thrive in a role where no two days are the same, you might be the person we’re looking for.

Now Hiring: Full-Time Patient Care Coordinator (PCC)

We’re on the hunt for a detail-oriented, people-loving professional to be the friendly face at our front desk and the organizational heart of our clinic. You’ll play a vital role in ensuring every patient feels welcome, cared for, and supported from the moment they walk through our doors.

What You’ll Be Doing

  • Greet and check in patients with warmth, energy, and professionalism
  • Manage scheduling to ensure the clinic runs efficiently and on time
  • Answer calls and emails, providing helpful and accurate information
  • Assist patients with appointment reminders and treatment compliance
  • Guide new patients through the intake and onboarding process
  • Verify insurance coverage and help explain benefits in a clear, friendly manner
  • Assist with authorizations and ensure smooth day-to-day front office operations

What Sets Us Apart

  • Team-Based Culture: We work together, support one another, and celebrate team wins
  • Patient-First Mindset: Every interaction is a chance to make a positive impact
  • Open Communication: Ideas, questions, and feedback are always welcomed
  • Community Engagement: We stay involved and give back through local outreach
  • Growth-Oriented: We invest in training and promote from within whenever possible

Compensation & Benefits

  • Competitive hourly pay
  • Paid time off — because balance matters
  • Health and vision insurance — with a generous employer contribution
  • Paid onboarding and training to ensure you're confident from day one
  • Advancement opportunities — we love helping our team grow

Who We’re Looking For

You’ll thrive in this role if you:

  • Enjoy helping others and creating welcoming first impressions
  • Are highly organized and comfortable managing multiple priorities
  • Communicate clearly and confidently in person, on the phone, and via email
  • Stay calm under pressure and find solutions on the fly
  • Bring positivity, professionalism, and teamwork to everything you do

Your Career Starts Here

If you’re ready to join a purpose-driven team and grow in a role that truly matters, we’d love to hear from you.

Apply today and take the next step toward a rewarding career with Loudoun Sports Therapy Center!

Job Type: Full-time

Pay: $42,000.00 - $47,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Vision insurance

Work Location: In person