About the Company

Our client is a full-service, family-owned and operated plumbing contractor providing comprehensive plumbing and gas solutions for residential, commercial, and new construction projects.

What They Offer

• Weekly paychecks
• Career advancement opportunities
• Paid time off (PTO)
• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Supplemental insurance options

Where You’ll Work

• Jupiter, FL (Office based)

What You’ll Do

• Schedule and coordinate plumbing service appointments and technician dispatch into Field Edge
• Communicate with customers regarding service requests, job status, and technician arrival times
• Maintain accurate records of service calls, work orders, and customer interactions
• Address customer inquiries and resolve service-related concerns in a professional manner
• Accurately enter service details, job data, and vendor invoices into QuickBooks
• Collect and organize credit card receipts from employees; reconcile credit card statements monthly by verifying charges against receipts, bank records, and QuickBooks entries
• Ensure that all billing reflects actual labor, materials used, and applicable rates
• Collaborate with the finance and operations teams to resolve billing discrepancies and ensure timely processing of payments
• Monitor service quality and support follow-up processes for both large and small jobs
• Track and manage technician timekeeping, including hours worked, on-call status, and breaks

What You’ll Bring

• High School Diploma or equivalent required
• Minimum 1 year of experience in service coordination, preferably in plumbing or a related trade
• Legally authorized to work in the United States
• Familiarity with scheduling software such as Feild Edge and accounting software such as QuickBooks (or similar platforms)
• Proficient in accurate data entry related to vendor invoicing, service documentation, and billing records
• Strong attention to detail and ability to follow established billing procedures and internal controls
• Excellent organizational, multitasking, and time management skills
• Effective communication skills for coordinating with technicians, customers, vendors, and internal teams
• Customer service orientation with a professional, problem-solving mindset
• Ability to work independently and collaboratively across departments
  
• Ability to lift/carry up to 30 pounds