The LPN Hybrid Care Coordinator is responsible for the overall coordination of agency referrals and scheduling for Medicare and non-Medicare clients under the direct supervision of the clinical supervisory staff. Along with this, the LPN Hybrid care Coordinator will be required to spent 50% of the time in field doing Home Health visits. The LPN Hybrid Care Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health services. This position will be based at our Stratford office.
Qualification

• The LPN Hybrid Care Coordinator is required to hold an active Connecticut LPN License

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Intake:
  • Serves as the first line of customer service for referral sources and clients (patients or their families)
  • Receives and documents patient referrals in a referral tracker and the EMR system
  • Gathers, calls and confirms the accuracy of appropriate information (from the referring facility/physician) to assist the clinical team in scheduling an evaluation visit
  • Coordinates with other departments for insurance verification and payer authorization as needed
  • Communicates and follow up with clinical management regarding pending admissions
  • Creates initial SOC visit, associated tasks and assigns to the appropriate clinician
  • Performs other in-take-related duties as assigned
• Field Work
  • Provide skilled nursing care under the direct supervision of the Clinical Supervisor
  • Complete evaluation tasks, including vital signs and medication reviews
  • Coordinate with physicians, therapists and other individuals in the client's care plan
  • Assess and chart observations of the client's condition at each visit
  • Maintain complete and accurate documentation of nursing care
  • Record patients' medical information and vital signs.
  • Monitor, record, and report symptoms or changes in patients' conditions.
  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
  • Modify patient treatment plans as indicated by patients' responses and conditions
• Patient Charts:
  • Prepare new patient charts and work with the clinical team to ensure all the information is uploaded
• Office Tasks:
  • Maintain medical supplies inventory & input medical supplies orders
  • Maintain office supplies & input office supplies orders
  • Assist with scheduling, payroll/timesheets reconciliation, onboarding, and orders as needed if some of the other staff is not available
• Minimum Qualifications (Knowledge, Skills, and Abilities):
  • Experience in the home healthcare industry
  • Proficiency with Microsoft Office suite and overall computer skills
  • Excellent written and verbal skills
  • Strong quantitative and analytic skills
  • Ability to adapt to a rapidly changing working environment
  • Excellent interpersonal skills, and an aggressive approach to excellence
  • Open to dynamic change and ability to thrive in such an environment
  • Initiative to take on new tasks as necessary
  • Education equivalent to a High school diploma, college degree preferred