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Client Care Manager

Decision Point Center Prescott, AZ (Onsite)
local_atm $24 - $24 hourly

About Job

Job Type

Full-time

Description

POSITION SUMMARY:

Reports directly to the Assistant Clinical Director and Clinical Director. Responsible for case management at a behavior health residential and outpatient level treatment facility.

DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Maintain client case load

Facilitate completion of FMLA documentation as needed

Complete client care portion of intake process

Facilitate tour of residential grounds, including locations of posted schedules for appointments and UA's

Complete exit strategy plans

Provide clients with the most recent schedule to keep on their persons

Perform client care management tasks necessary to meet clients' needs, ensuring the highest level of quality and customer service

Assist clients with the achievement of treatment goals

Organize and facilitate psych0-educational groups to clients

Maintain accurate and complete records of correspondence and services rendered to client

Communication and coordination of client care regarding outside entities

Liaisons and communicates to the family members, marketers and referent sources as needed

Assists with client money passes / visit passes

Attends clients staffing meetings weekly

Other duties as assigned (not listed above)

SUPERVISORY RESPONSIBILITIES:

None

WORK ENVIRONMENT:

Behavioral Health Residential and Outpatient level treatment facility for substance abuse and co-occurring disorders.

PHYSICAL DEMANDS:

Must have reasonable ability to stand, walk, sit, handle, feel, reach, climb or balance, stoop, kneel, crouch or crawl, talk, hear, taste, and smell. Must be reasonably capable of lifting 20 pounds.

WORK HOURS:

Position can be Part Time / Full Time, Non-Exempt.

May be required to work holidays, weekends and any shift within a 24-hour day.

Variable hour shifts (typically 12 hour).

BENEFITS:

Medical, Dental, Vision, Life, Short-term Disability and 401K with up to 4% employer match.

Full-Time will accrue PTO hours each pay-period.

Part-Time will accrue Sick-Time hours each pay-period.

Requirements

QUALIFICATIONS FOR POSITION:

•Bachelor level or higher in related field (behavioral health)

•Two or more years of full-time direct work experience in a therapeutic work setting

•Must maintain the highest level of confidentiality

•Effective scheduling and coordination skills

•Must be open-minded, flexible and willing to take direction

•Must possess good verbal and written communication skills

•Must work well in a crisis setting and be willing to learn new crisis intervention techniques