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Refractive Surgery Counselor

California Lasik and Cataract Institute
place Woodland Hills, 91365
local_atm $22.60 - $29.00 an hour
work_outline
Full Time
Experience:
Avoidant Personality Disorder
ECT
Racial Justice Allied
Milieu
Private Practice
Research Facilities/Labs/Clinical Trials

About Job

Job Overview
We are seeking a dedicated and organized Ophthalmic Counselor to join our team. The ideal candidate will play a pivotal role in ensuring the smooth operation of our medical office, providing essential support in various administrative tasks. A counselor plays a key role in guiding prospective patients through their vision correction journey—from initial inquiry to post-op follow-up. You’ll be counseling patients and coordinating surgical sales for LASIK, PRK, SMILE, ICL, Refractive Lens Exchange (RLE), and premium cataract surgery. This role requires strong communication and organizational skills, in-depth ophthalmology knowledge, and the ability to cultivate referral relationships with optometrists and general ophthalmologists in the region.

Responsibilities

  • Manage daily office operations, ensuring efficiency and adherence to policies.
  • Coordinate medical scheduling for patients, optimizing appointment availability.
  • Utilize electronic health record systems such as eClinicalWorks and Epic for patient management.
  • Assist in the development and maintenance of care plans for patients.
  • Handle phone systems professionally, addressing inquiries and directing calls appropriately.
  • Support medical collections processes by following up on outstanding accounts.
  • Collaborate with healthcare providers to ensure seamless communication and patient care.
  • Maintain accurate records and documentation in compliance with medical office standards.
  • Provide administrative support as needed, including filing, data entry, and office management tasks.

Qualifications

  • Previous experience in a Ophthalmology is preferred.
  • Strong understanding of medical scheduling processes and care plans.
  • Familiarity with phone systems used in an office environment.
  • Excellent organizational skills with a keen attention to detail.
  • Ability to work independently as well as part of a team.
  • Strong verbal and written communication skills are essential.
  • Experience with medical collections and administrative duties is highly desirable.
  • Understanding in medical and vision insurances.

We invite qualified candidates who are passionate about supporting healthcare operations to apply for this exciting opportunity.

Job Type: Full-time

Pay: $22.60 - $29.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Medical Specialty:

  • Surgery

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Ophthalmology: 1 year (Preferred)

Ability to Commute:

  • Woodland Hills, CA 91367 (Preferred)

Work Location: In person

Professional Field

professional badgeCounseling
professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Therapeutic Approach

Methodologies

ECT

Practice Specifics

Populations

Racial Justice Allied

Settings

Milieu
Private Practice
Research Facilities/Labs/Clinical Trials
Home Health/In-home
Jails/Prisons
Forensic