Analyzes client/ guardian situations and compiles and interprets data to complete a comprehensive assessment of psych-social needs for the client/ guardian.

Performs face to face contacts and needed consultations with other Service Providers/ Professionals who are involved with the overall treatment plan of the client. Contacts and consultations are performed during work hours set by supervisor based upon client need.

Through analysis of the data, client/ guardian contacts and consultations the case manager determines if all identified treatment needs are being addressed, identifies unmet needs, and provides intervention on behalf of the client/ guardian.

Facilitates team meetings in which treatment plans/ service plans are developed, modified, and reviewed. Development of plans will be based on the client’s self-assessment and will be person-centered.

Advocates for the client/ families interest concerning services, funding sources, treatment/ program alternatives, community resource activities, and life choices. Promotes the protection of client/ guardian rights and ensures due process in the event of violations/ restrictions of rights. Educates, promotes, and encourages clients in area of self-advocacy whenever possible.

Completes monthly summaries/per contact notes for each participant. Information is based on the review and analysis of all services related directly to a participants goals/outcomes.

Identifies and seeks appropriate resources for resolution during a crisis. Assists individual/ family to access resources to attempt to prevent future crisis.

Provides on-call services to assess, evaluate and direct participant/family or staff to ensure health, safety and welfare.

Trains direct support staff to provide needed individualized supports for each client at various service sites

Fosters collaborative working relationships among members of the leadership and management teams and programs

Other duties as assigned

BS/BA degree in Psychology, Sociology or Social Work or other Human Services degree approved by DDID.

One (1) year experience in working with individuals with intellectual and/or developmental disabilities.

Valid driver’s license and the ability to provide safe and reliable transportation.

Good oral and written communication skills.

Physical ability to do light lifting.

All Case Managers are required to complete and pass the Safe Crisis Management 2-day class prior to independent functioning. The SCM training must be re-certified annually.

Complete Case Management Training (conducted by DDID or ABIB), CDS modules, CPR/First Aid, and Medication Administration/seizure training before beginning independent functioning as a Case Manager.

A no-capped caseload will be assigned based upon client needs