Brief Description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for an Integrated Care Coordinator Team Lead to join our team. Under the general direction of the Practice Manager, the Team Lead of Integrated Care Coordination performs administrative duties involving day to day operations of the unit, training, supervision of the work performance of designated integrated care coordinator staff. Responsible for planning, organizing, and conducting team meetings. May provide clinical services to consumers at assigned work sites. Is responsible for carrying out program/unit goals and objectives. Responsible for program planning and development inclusive of Utilization Management oversight. This position is responsible for ensuring staffing coverage for all essential roles. This position requires travel, flexible hours, and provides coverage in the absence of the Practice Manager.

Your Role In Action

What qualifications you will need:

• Provides supervision to designated unit staff to facilitate optimal supervision in the performance of job duties/activities (includes individual, chart reviews, coaching, etc.)
• Evaluates work performance of staff supervised and institutes written disciplinary actions for substandard performance when needed in collaboration with the practice manager to include but not limited to productivity standards, treatment plan authorization and documentation, service provision documentation and data submission.
• Monitors compliance with agency and program requirements and/or service provision requirements, productivity standards, treatment plan authorization and documentation, service provision documentation, and timely data submission, including Shelter Plus CARE requirements.
• Works collaboratively with team nurses and other providers in providing consultation to clinical staff to facilitate continuity and effective clinical care delivery.
• Plans and conducts team meetings in consultation with the practice manager and appropriate team members as needed.
• Provides ongoing consultation for staff in the clinic regarding procedures, resources, clinical and personnel issues.
• Participates in patient care monitoring to review the quality of clinical care; may be responsible for unit audits and completing plans of improvement.
• Provides clinical coverage as needed for supervised staff and arranges for coverage to ensure continuity of services.
• Responsible for compliance with United Healthcare/Optum contract and agency mandatory training requirements and works collaboratively with the clinical trainer to identify and ensure job related training needs are met
• Participates in the hiring and termination process of supervised staff as assigned by the practice manager
• Performs administrative duties as assigned by practice manager or Integrated Care Director in the absence of the practice manager.
• Institutes procedures/actions to follow-up on incidents/safety issues that pose a liability risk for the agency and/or have a significant impact on the quality of consumer care
• Performs related work as assigned. Adapts to changing work requirements.
• Demonstrates ethical conduct in all clinical and professional activities.
• Complies with agency policies and procedures, accrediting/regulatory bodies, and performance contract documentation requirements.
• Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.
  
  

Education

• Bachelor’s degree or equivalent
  
  

Experience

• 2 years of experience required. Must have 12 months’ experience working in a mental health setting.
  
  

Knowledge Skills And Abilities

• Must have basic knowledge of principles of the development, implementation and documentation of individualized care and treatment for a wide range of psychiatric conditions.
• Maintains current licensure/credentials with appropriate state licensure regulatory board.
• Ability to effectively lead others.
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
• Effective time management and organizational skills.
• Able to utilize basic Word and Excel documents.
  
  

About Us

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What Else You Should Know

This posting is associated with position #2660-99555.

What We Have To Offer

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.