Working Title: Regional Services Supervisor / Human Services Supervisor 2

Job Class: Human Services Supervisor 2

Agency: Human Services Dept

• Job ID: 87468
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 07/14/2025
• Closing Date: 07/28/2025
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
• Division/Unit: DHS-Central Office / BHDH DHHS Supervisor
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 20%
• Salary Range: $33.61 - $48.66 / hourly; $70,177 - $101,602 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Regional Services Supervisor will demonstrate professional and effective leadership to manage, direct, supervise and coordinate the day-to-day work mandated by the Deaf, DeafBlind and Hard of Hearing Services act. Responsibilities include:

• Oversight of statewide Deaf, DeafBlind and Hard of Hearing State Services Division’s (State Services) regional services staff and the provision of Regional Services’ programs and services at a minimum of six regional centers and various statewide hubs
• Manage up to 7 direct service staff and statewide Office and oversees the regional services’ human service delivery functions to the one out of five Minnesotans with hearing loss and its partnerships with state and county personnel and providers who work with people who have hearing loss
• Ensure that the State Services’ Regional Services’ Menu of Services is adhered to in a consistent manner, while recognizing and honoring the unique needs of regional centers
• Review and analyze data for measurable results, evaluates the performance of direct service provision to make ongoing recommendations and feedback for effective human services delivery, and ensures that DHS and State Services’ policies and its workplans are effectively utilized and executed
• Provides support for Metro Office and Greater Minnesota’s regional offices’ facilities management-related needs
• Works closely with the Deaf, DeafBlind and Hard of Hearing State Services Division management team, and particularly the division director to address a myriad of programmatic related needs and improvements
  
  

Minimum Qualifications

Demonstrated leadership experience*

• Leadership experience can include:
• Experience as a supervisor, leadworker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g. ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
• 1+ year of experience identifying issues, goals and strategic actions
• 100+ hours per year time commitment
  
  
  

AND

3 years of professional work experience providing human services delivery to deaf, deafblind, hard of hearing and late-deafened populations. Experience must demonstrate the following:

• Advanced Skills in American Sign Language
• Knowledge and experience of Human Services Delivery and Management Systems
• Knowledge and experience of services for the deaf, deafblind, hard of hearing and late-deafened and hard of hearing communities
• Knowledge and experience in understanding in various communication access and assistive listening devices, and the differences in service needs for people who are deaf, deafblind, hard of hearing and late-deafened
  
  

Bachelor’s degree in Human Services, Social Work, Psychology or related field may substitute for 1 year of professional experience OR Master’s degree in Human Services, Social Work, Psychology or related field may substitute for 2 years of professional experience

Preferred Qualifications

• Excellent communication and written skills
• Broad computer literacy skills
• Intermediate knowledge and familiarity of database management and spreadsheet reporting
• Exhibits sensitivity, understanding and respect of the cultural and other differences that s/he will encounter in interacting with co-workers and in serving our clientele
• Variety of experiences working effectively with others from different backgrounds and/or cultures
  
  

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Daniel Millikin at daniel.millikin@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.