Job Title: Interim Housing Case Manager

Department: Interim Housing

Reports To: Program Manager

The Alcott Center for Mental Health Services, a nonprofit community mental health agency, is seeking an organize, motivated and professional candidate for a Full-Time position as a Case Manager for our Interim Housing Site. The on-site Case Manager plays a pivotal role on client’s treatment team. Having the most direct contact with clients on a weekly basis allows for specific insight to a client’s progress and challenges.

Essential duties and responsibilities include, but are not limited to the following:

Intake:

• Meet with new clients within 24 hours of entering the program for an initial meet and greet, intake tour, and orientation to the facility and rules.
• During the first engagement focuses on creating a welcoming and supportive environment. This includes providing trauma informed care, and harm reduction philosophy. Rapport building is key during this first engagement.
• Completes all intake documents within the first 72 hours. Documents completed after the 72-hour window require approval from the Program Manager.
• Thoroughly review intake documents including client rules, expectations, policies, and gather signatures for all required documents.
• Follow up with on-site medical staff to ensure that clients prescribed medications have arrived.
• Select room assignments and coordinate with Resident Aid staff.

Client Care:

• Schedule weekly check-ins with each client on assigned case load. After each check-in, enter notes into Champ that details the content of this meeting. All client notes must be submitted before the end of each calendar week.
• Utilize the client's needs check list and obtain needed documents such as ID, Birth Certificate, Social Security Card, income benefits, etc.
• Assess clients for active substance use, changes in mental health presentation, medication compliance, and overall engagement with programming.
• Take the lead in advocating for client's needs and scheduling appointments. This includes transportation to appointments.
• Review the end of shift reports provided by staff to track client progress and overall compliance with guidelines.
• Investigate all reported concerns detailed in the end of shift reports.
• Check emails regularly, as well as clients CHAMP profile, and Diversion Database notes.
• Attend team meetings to support staff and client needs.

Treatment Planning and Documentation:

• Communicate with the Program Manager regarding the overall progress of assigned clients during weekly meetings.
• Continue the upkeep of files including updated signatures, consent forms, and documents (ID, Birth Certificate, Social Security Card, etc.
• Complete 5x5 assessments, and care plans for each client.

Qualifications:

• 1 year of case management experience. (REQUIRED)
• Experience working with clients with mental illness, chronic health issues, and substance use disorders.
• Knowledge and expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing.
• Able to perform basic computer skills required for an electronic health record.
• COVID-19 Vaccine and Booster required.
• Proof of valid California Driver’s License required, Clean Driving Record required, and must be insurable on Alcott policy.
• Live Scan is required.

If driving a company vehicle is an essential function of your position, you are required to possess and maintain a valid CA Driver’s License and be insurable by our insurance carrier.

All employees are required to be fully vaccinated and have (1) Booster upon hire date. If you have a medical or religious exemption proof will be required upon hire date.

This Job Is:

A job for which military-experienced candidates are encouraged to apply.

Alcott abides by the Fair Chance to Compete for Jobs Act of 2019 (you or the employer follow Fair Chance hiring practices when performing background checks)

This is a full-time position with a 40-hour work week; the agency is currently open for services Monday through Friday, 8:30 am-5:00 pm.

Salary: $24.04 - $26.00 per hour

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 403(b)
• 403(b) matching
• Paid Time Off