Full job description

At our outpatient mental health clinic in Mentor, OHIO

We are looking to add Patient Care Coordinators/Medical Assistants to our Community Mental Health and Addictions Recovery Practice! The position is considered non-exempt, eligible for overtime pay, however you must obtain approval from your supervisor prior of taking overtime.

Normal agency business hours are 9:00 am to 5:30 pm Monday thru Friday with evening hours for appointments and/or meetings as needed. Our front office staff cover from 8:45 am to 5:45 pm each weekday. From time-to-time, however, the work situation may require an employee to expend an amount of time more than the normal workweek.

• Warmly welcome visitors, determine nature of business, and direct them appropriately.
• Answer phones, schedule patients and take messages in a courteous and efficient fashion.
• Interface with and collect funds from patients as they enter or leave the office and to enter all charges into a computerized billing system and access information as needed.
• Take vitals.
• Monitor and collect urine samples, as needed, and manage sample according to protocol.
• Perform all lab test sampling and submit samples or results according to protocol.
• Monitor laboratory results and ensure that these are communicated and recorded correctly.
• Perform other medical-related tasks such as checking vitals, administering breathalyzers and injections, EKGs and other tasks.
• Upload reports (OARRS, labs) to electronic medical records in a timely fashion so that this information is retrievable by MEDSOM staff at time of appointments.
• Assure prescription refill requests are processed in a timely fashion.
• Process Insurance Verification for services and complete Prior Authorization for medications and services

Experience/Credentials:

Medical assistant, administrative assistant, customer service or related experience.

Required: Medical Assistant Certification or Registration, or State-Certified Nursing Assistant.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Addiction Medicine
• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person