Job Description

• Communicates promptly and appropriately with the clinicians, doctors, discharge planners, patients, family/caregivers.
• Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely matter.
• Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
• Is responsible for notifying physician offices and Clinical Staff as to any needed paperwork, and for notifying or investigating any problems or denials with appropriate patients
• Receive, process, and follow-up on all admitting and discharge paperwork as well as consent forms
• Assigns and schedules clinical and therapy evaluations and visits
• Assist DON to track field clinicians schedules, patient re-hospitalizations and discharges from services by directly communicating with field clinicians.
• Performs other duties as assigned consistent with skills and training for this position in alignment with the goals and mission of the Agency.
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality
• Experience with electronic medical record systems

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• South San Francisco, CA 94080 (Required)

Ability to Relocate:

• South San Francisco, CA 94080: Relocate before starting work (Required)

Work Location: In person