Job Title

Social Worker - Toledo Hospital - Pediatric Clinical Care Navigation - Full Time - Days

Category

Care Navigation

Organizational Unit

ProMedica -> ProMedica Toledo Hospital (TH) -> The Toledo Hospital -> Care Navigation - Acute (9022)

Location

Toledo, OH 43606 US (Primary)

Job Description

Are you a compassionate, driven professional with a passion for helping people through life's toughest challenges? We're looking for a Clinical Social Worker to provide critical psychosocial support to high-risk patients and their families dealing with complex emotional, mental, and physical health needs-including trauma, mental health crises, substance use, protective services, and grief.

In this vital role, you'll serve as a trusted advocate and care partner, conducting clinical assessments, creating thoughtful care plans, delivering therapeutic interventions, and ensuring smooth transitions across the continuum of care. Your work will directly support patient safety, emotional wellbeing, and long-term healing.
What You'll Do

• Deliver advanced clinical social work services tailored to patients and families navigating serious stressors, illness, injury, or interpersonal conflict.
• Perform comprehensive psychosocial assessments and implement individualized care strategies.
• Collaborate closely with interdisciplinary healthcare teams to ensure coordinated, holistic care.
• Serve as a resource and advocate, connecting patients with essential hospital and community support systems.
• Balance a dynamic caseload in a fast-paced environment, providing crisis intervention, counseling, and transitional support.

Job Requirements

• Education: Master's Degree in Social Work (MSW) required.
• License: Current LSW (Licensed Social Worker) in the State of Ohio
• Skills:
  
  • Strong clinical judgment and therapeutic intervention expertise.
  • A history of building trust and rapport with patients, families, and care teams.
  • Excellent problem-solving, crisis management, and communication skills.
  • Tech-savvy, with comfort using Microsoft tools and electronic health records (EHRs).
  • Deep knowledge of ethical standards, healthcare regulations, and local social service resources.
  • Adaptability in a rapidly changing healthcare environment.

Preferred Qualifications

• Experience: 1-2 years in a medical or hospital setting.
• Skills: Background in patient advocacy, care management, and navigation of hospital/community resources.
• License: LISW (Licensed Independent Social Worker) preferred.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

Equal Opportunity Employer/Drug-Free Workplace

Employee Exemption Type

Non-Exempt

Job Type

Full Time

Budgeted Hours / Pay Period

80

Shift Type

Days

Shift Hours

Weekends

On-call Requirements

Additional Schedule Details