Coordination of all cases includes the following:

• Attendance
• Prebilling
• Entering timesheets and requesting initial while doing attendance.
• Informing the clinical department of all complaints and incidents documented in the HHAexchange system as necessary
• Receptionist duties
• HHAEXCHANGE IS A MUST

Overall Responsibilities:

• Schedules/Assigns caregivers to patient homes·
• Interacts with families, clients, and caregivers regarding services.
• Maintaining ongoing communication with referral and intake sources for all patients.
• Follow up with clients and caregivers regarding coverage, call-offs, and cancellation of staff.
• Answering phone calls to the office and communicating messaging·
• Maintain open and current communication with the management team regarding changes in the status of clients and caregivers.
• Prebilling with the HHAexchange system
• Entering timesheets and requesting initial while doing attendance.
• Informing the clinical department of all complaints and incidents, documenting in the HHAexchange system as necessary