Position Title: Associate Patient Care Coordinator
Client: Leading Healthcare Company
Location: Edison, NJ - 100% Onsite (Edison Internal Medicine)
Employment Type: W2 Contract
Pay Rate: $15-$16/hr, DOE
Duration: 6-months, ongoing contract
Work Hours: Monday-Friday | 11:00 AM - 7:00 PM EST
Position Summary:
Join a collaborative medical practice team supporting 3 providers and 7 staff members. As an Associate Patient Care Coordinator, you will handle front office operations, insurance verification, appointment scheduling, and patient communication. This role plays a key part in creating a seamless, patient-first experience at a high-volume medical office.
Key Responsibilities:

• Verify insurance on the date of service
• Promptly process and document referrals
• Collect co-pays and outstanding balances at check-in
• Greet and assist patients entering the practice
• Gather and update patient demographics and insurance info
• Maintain and file medical records accurately
• Schedule and confirm patient appointments
• Professionally handle inbound phone calls
• Coordinate follow-up services such as specialist appointments, labs, and reports
• Follow Riverside's employee policies and HIPAA/OSHA regulations
• Collaborate with team members to achieve shared goals

Qualifications:

• High school diploma or equivalent
• Minimum 1 year experience in a medical office setting
• Knowledge of medical terminology
• Basic computer proficiency
• Strong organizational skills and attention to detail
• Excellent problem-solving and interpersonal communication skills
• Customer service experience

Preferred Skills:

• Experience using Epic (minimum 1 year preferred)
• Background in high-volume medical office environments

Perks through Russell Tobin / Pride Global:
Eligible employees receive access to:

• Medical, dental, and vision insurance
• Supplemental benefits (accident, critical illness, hospital indemnity)
• 401(k) retirement savings
• Life and disability insurance
• Employee assistance program (EAP)
• Legal support, pet insurance, and more
• Discounts with preferred vendors