About AgAmerica

AgAmerica is the nation's largest independent financial firm for Rural America and the first nationwide agricultural mortgage REIT of its kind. We bring a holistic approach to agricultural finance, providing resources and counsel that go beyond the confines of traditional financial institutions to support the long-term success of farmers, ranchers, and rural landowners nationwide. Our strength lies in our people, united in a deeper purpose and collective desire to serve the American Farmer and help Rural America thrive.

JOB SUMMARY

The Intake Coordinator is an integral member of the Inbound Relations team, driving business development for AgAmerica. As a member of the Inbound Relations team, you play an important role as the first point of contact representing a positive AgAmerican experience with potential clients. The Intake Coordinator will use relationship-based strategies to assess the needs of potential clients and provide financing solutions that help fill these needs.

To be considered for the position, this person will need to have extraordinary people skills that will allow them to proactively engage with potential clients, while positioning and promoting AgAmerica's financial products. The person in this position will work with multiple departments and be able to effectively strategize to accommodate the needs of potential clients. This person will thrive in a high-growth company while embracing and driving change. This person will have the opportunity to grow sales skills, learn how to analyze financials, and manage a pipeline of potential clients.

JOB DETAILS
Position Type: Full-time
Compensation: Competitive salary and benefits package, bonus opportunities

JOB RESPONSIBILITIES

• Promptly answer incoming calls and engage with potential clients to determine their needs
• Provide outstanding service by addressing caller's inquiries, concerns, and needs efficiently
• Manage an active pipeline of potential clients who may qualify for AgAmerica products
• Develop and maintain strong knowledge base of AgAmerica products
• Work closely with Production team members for training and conversion opportunities of potential clients
• Collaborate with Marketing team members for lead generation campaigns and pipeline reporting
• Accurately capture details in CRM and utilize sales tools to nurture and convert potential clients
• Engage in proactive knowledge-sharing and training opportunities in the ag industry and farmer landscape

PREFERRED QUALIFICATIONS

• Bachelor's degree in business, finance, agriculture, or related field
• Experience working in sales or customer service
• Proficiency with Microsoft Office and CRM software
• Knowledge or background in the agriculture industry
• Strong written and oral communication skills
• Strong interpersonal skills and an ability to build rapport with potential clients

CORE COMPETENCIES

• Self-starter with a goal-oriented mindset eager to meet and exceed KPIs
• Capable of working in a fast-paced, high-growth environment
• Ability to collaborate across different teams
• Strong attention to detail with the ability to multitask and prioritize efficiently
• Flexibility to adapt to an environment of rapid, constant change

AGAMERICA MISSION

• To know the farmer
• To counsel the farmer
• To provide a financial structure that allows the farmer to thrive in good times and to sleep well during tough times
• To celebrate the critical role of the farmer in America, and to champion all that the American farmer represents in a changing world