About Job
- Greets all clients & visitors, promptly with a smile, portrays a positive attitude, and assist with all reasonable requests
- Answers incoming calls promptly and professionally, provides accurate and appropriate information and directs calls to other staff members while minimizing impact on present clients
- Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
- Actively manages scheduling activities including advance booking, wait times, optimize schedule, service accuracy, appointment ticket accuracy, and appointment confirmations
- Supports the styling team by assisting with scheduling, documentation, communicating appointment changes, retail/service add-on sales, and various administrative duties
- At least one (1) year previous high-paced guest service experience
- Point of sale system or other business software experience
- Communicate professionally and timely with all persons in the Company
- Utilize superior organizational and time management skills
- Able to work under time constraints and pressure
- Work independently and self-motivated
- Professional image
- It’s fun to help people feel good about themselves.
- User-friendly electronic salon scheduling software to schedule appointments seamlessly and keep you organized.
- Paid vacation days, paid holidays, and personal days starting the day you are hired!
- Comprehensive health benefits (medical, dental, life insurance and more).
- A 401(k)-retirement savings plan with company match after one year!
- Tuition reimbursement after one year!
- Company-paid training when you are hired and throughout your career with HairClub.
Professional image: Required NoviceBehaviors : Enthusiastic: Shows intense and eager enjoyment and interestMotivation : Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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