Clinical Specialist II for Synchronous Tufts Partnership

About the Job 

The Resident - LICSW  is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the Health Care Industry at large. The Resident delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing.

Compensation: Salary position (Range $70,000 - $72,500) with the opportunity to achieve an additional bonus potential for any sessions over 30 per week

Key Responsibilities 

• Productivity standards may vary by customer contract; however, below are the general standards that will apply:

  • 30 completed sessions of direct counseling care per week

  • Concurrent note-taking during sessions

• Treatment plans and other documentation as required

• Treatment team meetings with the customer, as applicable

• Weekly Synchronous Health team meeting

• Attend Weekly Clinical Supervision Meeting  

• Advocates for the Participant in decisions regarding meeting their clinical needs

• Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met

•  Brings successful models and techniques from other experiences and bodies of evidence to best support participants

• Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)

•  Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience

•  Reports to the Operations team as the second point of escalation if participants’ concerns are unresolved

•  Keep abreast of new developments in clinical care, including analog and digital techniques

•  Other duties as assigned

Requirements 

• Clinician seeking LICSW  (with one year of outpatient clinical experience) 

• Informed on state tele-health policies

• Comfortable with technology and conducting sessions via tele-health

• The capability to build a therapeutic relationship in a virtual platform

• Polished, professional virtual presence

• Strong ability to identify markers for an appropriate level of care to meet patient needs

• Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team

• Ability to use technologies as part of practice for administrative and clinical support (i.e., scheduling, notes, chat, web-based or app-based interventions)

• Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)

• Access to a smartphone, a laptop, and internet connection

• Must pass a background check

• Bilingual a plus

Benefits 

• An amazing team culture

• Professional development & advancement opportunities

• Weekly supervision, which will apply towards MA LICSW licensure

• 401K with 3% employer match

• Healthcare, Dental, Vision, and life insurance benefits

• Paid time off and paid holidays

• Professional EAP program for team members & household

• Additional coverage options available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on community, purpose, integrity, access, quality, and working well together. If you think you fit the bill and belong on our team, apply today!

Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer through a traditional keyboard is also a requirement. 

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

• Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
• Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
• We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report to infosec@thriveworks.com. You can contact with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.