About Job
**Please do NOT contact our office directly to inquire about this position, as it disrupts our ability to provide excellent care for our patients**
Patient Care Coordinator (Front Desk) needed in Santa Barbara, CA - Full Time
ENT ASSOCIATES OF SANTA BARBARA
Are you an enthusiastic and motivated self-starter who enjoys helping others, organization and working with young and highly successful medical professionals? Then keep on reading!
We are seeking a friendly and outgoing Patient Care Coordinator to be the face of this extremely busy ENT practice. As the first point of contact, you will be responsible for managing front office care services and ensuring that patients receive high-quality care.
Job Responsibilities:
· Check in patients and ensure there is a comfortable waiting room atmosphere for them
· Maintain keen attention to detail and excellent memory, making patients feel known
· Assist in patient follow up care as needed and as communicated by the physicians and
medical assistants team
· Interact with patients via phone calls, online interactions, and face to face in a
professional manner
· Receive payments from patients and ensure they receive proper check out care
· Continually expand your knowledge of our private practice in order to answer questions
regarding our services, billing and more
· Data entry into systems to help billing team process timely insurance claims
· Log all interactions in our patient database system accurately
· Handle rescheduling, cancellations, or delays, ensuring all parties are informed and
updated promptly.
Job Qualifications:
· 2 years recent relevant experience
· Outstanding phone and email etiquette
· Excellent communication skills
· Able to remain calm and professional in all situations
· Proficient computer skills
· Bilingual preferred
What’s in it for you?!
· Extremely competitive compensation ($22-$26/hour)
· Generous benefits package - Health insurance, Paid vacation, Paid holidays, 401k
· Take your career to the next level with an amazing company,
If you are compassionate and can provide exceptional customer service, then we want you! Apply Today!
**Please do NOT contact our office directly to inquire about this position, as it disrupts our ability to provide excellent care for our patients**
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Santa Barbara, CA 93111 (Required)
Ability to Relocate:
- Santa Barbara, CA 93111: Relocate before starting work (Required)
Work Location: In person