About Job

Join our dedicated team as a Full-Time Med-Select Intake Coordinator in Plano, TX, where you can truly make a difference in the healthcare journey of our clients. This onsite position offers an exciting opportunity to engage with patients while utilizing your knowledge of medical terminology and your computer skills to manage medical records efficiently. You will play a crucial role in the workers' compensation process, including referral set up, ensuring that each client receives the highest level of care and attention.

With an attractive pay rate of $21.00 - $23.00 per hour, this role not only supports your career growth but also fosters your passion for empathetic service and problem-solving. The environment promotes innovation and teamwork, allowing you to thrive professionally while making a real impact. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Snack/Drink Room. Your commitment to excellence and integrity will be valued as you become an essential part of our team.

INJURY MANAGEMENT ORGANIZATION, INC: WHO WE ARE

IMO is a trusted managed care partner for both private and public enterprise with vast experience in quality case management and positive injured employee outcomes. For over three decades our goal has been to provide industry leading customer service to our industry partners and their injured employees " a goal that has allowed IMO to grow from Texas into multiple other states including Arkansas, Florida, Illinois, Colorado, Louisiana, Oklahoma, Arizona, and New Mexico.

WHAT'S YOUR DAY LIKE?

The Certified Network Support/TCM Care Coordinator plays a vital role in the Injury Management Organization, Inc.'s Med-Select Network Intake process. This position involves the crucial tasks of referral setup within the IMO SmartCat system and the meticulous coordination of medical records, ensuring that all aspects are handled with precision and professionalism. As someone well-versed in medical terminology and familiar with standard concepts, practices, and procedures within the medical field, you will excel in navigating the complexities of the Division of Workers' Compensation and adhere to Texas Law regarding workers compensation.

Relying on established guidelines, you will use your computer skills and medical administrative experience to effectively plan and accomplish goals, contributing to the overall efficiency and success of the intake process while maintaining high standards of integrity and accountability.

WHAT WE'RE LOOKING FOR IN A MED-SELECT INTAKE COORDINATOR

To thrive as a Certified Network Support/TCM Care Coordinator at Injury Management Organization, Inc., you will need a robust set of skills that ensure the seamless processing of referrals and medical records. A strong command of medical terminology and familiarity with workers' compensation procedures is essential for accuracy and compliance. Intermediate to advanced computer skills will enable you to efficiently navigate the IMO SmartCat system while generating insightful reports in Excel. Critical thinking and problem-solving skills are vital as you tackle challenges and adapt to a fast-paced environment.

Your ability to prioritize tasks and manage multiple responsibilities will be crucial for maintaining high-quality work standards. Combining these skills with excellent attention to detail will ensure you excel in this role and contribute positively to the organization's mission of delivering exceptional healthcare support.

Knowledge and skills required for the position are: