About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Part-Time Recruitment Counselor, Admissions & Enrollment

Non-benefited, MCCC unit position

Campus Location: Lynn, Danvers, Remote travel (this position will require some evening and weekend hours)

Work Schedule: 15-20 hours per week

GENERAL STATEMENT OF DUTIES:

Assists potential students in determining the most appropriate academic plan of study based upon their academic, career and personal goals and objectives. This position works closely with the Associate Director of Admissions and Enrollment as well as other key College stakeholders in order to enhance and develop the connections that the College has with community members, area high schools, local immigration centers, and families in order to open up educational opportunities for these populations. Responsibilities include providing prospective students and their families with information regarding admissions processes and policies, communicating the vision, mission, culture, and of NSCC, and following up with students regarding missing application materials and/or issues with their submitted application. Coordinates select programs and services to diverse student populations of potential students within a virtual environment through the use of Google Meet and Zoom.

ESSENTIAL FUNCTIONS:

• Participates in electronic (e-mail), telecounseling, and social media campaigns to target and/or follow-up with prospects.
• Consistently communicates with inquiries, applicants and newly registered students through the CRM.
• Counsels, advises, and maintains positive contacts with prospective students with a specialization in working with diverse/multicultural students and adult learners.
• Interact with and develop partnerships with community based organizations and church groups, businesses, state and local agencies to reach potential students for outreach and enhance college, K-12, and business relationships.
• Work with families to assist them with education, government, workforce and other established needs as needs arise.
• Create and maintain relationships with teachers, guidance and career counselors, parents and prospective students.
• Participates in On the Spot Admission events at high schools, high school admission information presentations, both at the high school and via Zoom.
• Adheres to a strong customer service orientation and works with Admissions/Outreach Office, Enrollment Centers, and Academic Divisions to increase access to the College and reach the College's enrollment goals.
• Represents the College at fairs, alumni activities, open houses, campus tours, school visits and other recruitment events. Assists in the organization of these activities.
• Maintains accurate data entry of all recruitment activities within NSCC student information system and the college's CRM, in order to provide accurate recruitment and admissions statistical reports.
• Assists Enrollment Services as needed with application processing/entry/ document collection within Banner, Navigate, and CRM.
• Demonstrates a thorough working knowledge of NSCC policies, procedures, and programs, as well as labor market information, and applies that knowledge to individual situations to assist students, parents, faculty, staff, and all community constituencies.
• Engages in cultural competency training opportunities, as identified by the manager.
• Perform other duties as required or assigned by the Executive Director and Associate Director of Admissions and Enrollment Management.

SUPERVISION RECEIVED: Associate Director of Admissions and Enrollment

Requirements:

• Bachelor's degree with at least two years' experience in undergraduate admissions or related enrollment services area; or
• an equivalent combination of education, training, and experience. Community College experience is a plus.
• Bilingual Spanish preferred.
• Exceptional knowledge of Microsoft products, particularly Excel and Access.
• Strong knowledge of the principles and practices of student recruitment and admissions.
• Strong presentation skills. Outstanding public relations and customer service skills.
• Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs,
• community engagements, graduations, etc.
• Must have a valid driver's license. Local travel will be 80% of the time.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a demonstrated ability to effectively establish an interpersonal connection with culturally
• diverse populations.
• Successful experience interacting with culturally diverse populations.
• Demonstrated success in building relationships with school guidance counselors, teachers, parents, and community
• agency representatives.
• Must possess high energy, flexibility thriving in a high-energy environment, and have a results driven attitude and focus for
• student success.
• Must be positive, energetic, team-orientated, capable of moving self, and require limited supervision.
• Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multifunctional office environment.
• Strong organizational and analytical skills.
• Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV
• Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

First consideration will be given to those who apply by July 14, 2025.