As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Optimal Care is where your dedication meets a rewarding career.

Award winning health care services provider. We are recognized as a top place to work for dedicated, skilled health care professionals and as a leader in the Midwest for delivering exceptional, patient-centered Physician Services, Home Health, and Hospice Care.

Exceptional Benefits:

• Medical, Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Mileage Reimbursement
• Company Vehicle Program
• Cutting Edge Technology
  
  
  

Key Responsibilities

Optimal Care Behavioral Health Care Managers are core members of the collaborative care team, which includes the patient’s medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The Behavioral Health Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers.

In this role you will be responsible for:

• Supporting the mental and physical health care of patients
• Screening and assessing patients for common mental health and substance abuse disorders
• Facilitating patient engagement and follow-up care
• Providing patient education about common mental health and substance abuse disorders and the available treatment options
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Supporting psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Providing brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate
• Providing or facilitating evidence-based psychosocial treatments
• Participating in regularly scheduled caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient’s medical provider
• Tracking patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
• Documenting patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating providers
• Facilitating treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant
• Facilitating referrals for clinically indicated services outside of the organization
• Developing and completing relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged
  
  
  

Required Qualifications

• Bachelor’s degree from an accredited school in Social Work, Nursing, or Psychology
• Minimum 2 years of social work and/or care management experience
• Current and valid driver’s license
• Reliable transportation and valid automobile insurance coverage
• Demonstrates knowledge of differential diagnosis of common mental health and/or substance abuse disorders
• Experience with screening for common mental health and/or substance abuse disorders
• Experience with assessment and treatment planning for common mental health and/or substance use disorders
• Experience with evidence-based counseling techniques
• Ability to effectively engage patients in a therapeutic relationship
• Demonstrates knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders
• Demonstrates basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role
  
  
  

Desired Qualifications

• Minimum 5 years of social work and/or care management experience
• Familiarity with Aprima Electronic Medical Record (EMR) system
  
  
  

Location

• Office Location: 770 Kenmoor Ave, Grand Rapids, MI 49546
• Main Service Area: Grand Rapids and Surrounding Areas
  
  
  

Hours

• Office Hours: 8:00 am – 5:00 pm, Monday through Friday
  
  
  

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal opportunity employer.