San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul’s PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone.

This is a Full Time position located in our Mission Valley office. The typical schedule is Monday - Friday, 8:00AM - 4:30PM.

Job Summary: The Care Coordination Supervisor is responsible for overseeing the effective functioning of the Care coordination teams. The team processes PCP referrals to contracted specialist offices and schedule medical and surgical appointments on behalf of PACE participants. This position provides support and troubleshoots day-to-day issues with the care coordinators to promote efficient functioning of the teams. The supervisor provides hands on training and coordinates necessary resources as needed, creates and maintains organized and efficient systems for staffing and supervision, conducts performance evaluations, and completes payroll functions. Maintains staff competency documentation and ensures staff have met requirements for trainings required for their positions.

Qualifications and Requirements:Education:

• High School Diploma or equivalent.
• Any clinical certifications, CNA, MA, closely related field preferred

• 2 years of management experience, managing 5 or more direct reports
• Experience working with medical offices, providers and contracts is preferred
• 1 year experience working with the frail and elderly population required
• Experience in conducting structured training programs.
• Experience working in a call center or similar work setting
• Experience or training in health care delivery, especially in outpatient clinic operations.
• Experience with Electronic Medical Records (EMR) with administrative responsibilities
• Medical terminology
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Able to multitask and prioritize tasks efficiently
• Proficient in Microsoft Office Suite and other related software programs

• Health, dental, vision, life
• Same day pay available!
• Flexible Vacation Time - 17 days!
• Paid Sick Time
• Education reimbursement - up to $3,000 a year!
• Qualified Public Student Loan Forgiveness (PSLF) employer
• 403(b) with match
• Child care available
• Employee referral bonuses
• Upward mobility!

You Make Us Who We Are!

At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!

St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.

YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.

To learn more about St. Paul’s Senior Services, please visit www.stpaulseniors.org.

St. Paul’s Senior Services is an Equal Opportunity Employer