Company Overview

Tim's Heating & Air Conditioning, Inc. is a trusted provider of HVAC services in Burgaw, NC. We specialize in delivering high-quality heating and cooling solutions to ensure comfort in both residential and commercial spaces.

Summary

We are seeking a dedicated Service Coordinator to join our team at Tim's Heating & Air Conditioning, Inc. This role is essential for ensuring smooth operations and excellent customer service as you coordinate service requests and manage schedules.

Responsibilities

• Coordinate service calls and schedule appointments for technicians.
• Manage customer inquiries and provide exceptional customer service.
• Maintain accurate records of service requests and job statuses.
• Utilize software tools for data entry and tracking service history.
• Assist with administrative tasks to support office operations.
• Communicate effectively with team members to ensure timely service delivery.

Requirements

• Proven experience in an administrative or customer service role.
• Strong computer literacy with proficiency in office software applications.
• Excellent organizational skills to manage multiple tasks efficiently.
• Familiarity with QuickBooks or similar accounting software is a plus.
• Ability to communicate clearly and professionally over the phone and in writing.

If you are passionate about providing top-notch service and want to be part of a dynamic team, we invite you to apply today at Tim's Heating & Air Conditioning, Inc.!

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Burgaw, NC 28425 (Required)

Ability to Relocate:

• Burgaw, NC 28425: Relocate before starting work (Required)

Work Location: In person