Job description

Great opportunity!!! Immediate hire!! Great pay!!

At Home Family Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team at Home Family Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.

As an Experienced Homecare Coordinator you will assist our clients by matching them with suitable home health aids to ensure satisfaction with our services. The Homecare Coordinator's goal is to ensure that each and every client in their care is paired with a quality home health aid to care for them long term.

Responsibilities:

• Schedule/Assign HHAs/PCAs to patient cases.
• Maintain a schedule of all services per month.
• Verify staff attendance.
• Submits time sheets accurately into HHA Exchange in a timely manner for payroll purposes.
• Post and fill open shifts as they occur.
• Maintain accurate phone and/or email contact lists of current staff, locate employees willing to pick up vacant shifts created by call offs.
• Communicate with the staff weekly regarding scheduling, availability, attendance, and assignment.
• Document all covered shifts and vacant shifts in the scheduling system in real-time.
• Manage telephone calls in a supportive, reassuring manner for patients, families, physicians, and others.
• Maintain patient confidentiality and privacy with dignity and respect.
• Assist with the screening of caregivers.
• Develop and implement strategies for staff retention.

Skills:

• Must be fluent in Mandarin/Cantonese
• Previous scheduler experience is preferred
• Strong phone customer service skills
• Proficient computer skills
• Organizational Skills
• Patience and the ability to handle pressure and deadlines

Job Type: Full-time

Pay: $23.00 - $26.00 per hour + On-call ($$)

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Holiday pay

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• On call

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Home Care Coordinator: 1 year (Required)

Language:

Mandarin and Cantonese

Work Location: In person

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person