About Job

Housing Solutions of New York (HSNY) is looking for a Senior Residential Aide to join the team!

The Senior Residential Aide of the HSNY Manhattan Welcome Center is responsible for ensuring a safe, supportive, and welcoming environment for street homeless individuals and couples.

Location: Manhattan

Who We Are: HSNY is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable and permanent housing.

What We Offer:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Generous PTO
Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Tuition Reimbursement
Employee Referral Program
Professional Development
Employer Paid Life Insurance
403b Plan
403b Employer Match
An opportunity to positively impact the lives of the thousands of clients we serve!

DUTIES AND RESPONSIBILITIES

Provide direct oversite and leadership of Residential Aides during the shift
Communicate daily shift concerns to Operations Manager or Site Director
Complete shift report at the end of assigned shift and send to site leadership
Model courtesy and professionalism when assisting clients, staff or other officials
Communicate Incidents to direct supervisor and in CARES as applicable
Organize and facilitate new client intakes
Monitor the security of the entire facility implementing the surveillance system and rounds.
Ensure the safety of all residents and staff.
Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and log all events in the Facility Log Book.
Facilitate resident new admissions and move outs.
Record all daily census reports in the CARES system.
Generate and submit nightly rosters to funding sources.
File all paper work relating to shift coverage.
Provide a professional greeting to all visitors and callers.
Generate and submit all incident reports, which include detailed information of the incident and names of the first responders (i.e. police, ambulance, fire department, ACS, political parties, news).
Ensure the lobby and front of the building is always cleared.
Prevent loitering in all areas within and surrounding the building.
Assist with fire drills/emergency evacuations.
Assist custodial and security staff with the maintenance and security of the facility.
Distribute mail to staff and clients
Enforce the curfew regulation and facilitate room check and hourly rounds. Facilitate the food distribution process including receiving food delivery, light food preparation (no cooking), serving food, and disposal of trash. Implement all programmatic needs as necessary and outlined by the Director and Funding Sources.
Responsible for partial Intake Assessment as instructed by site leadership using Intake documents provided.

POSITION SCOPE: Responsible for providing safety and general support to assigned program in various department or division.

PROBLEM-SOLVING: Problems encountered by the incumbent are straightforward and can usually be resolved using common sense or through supervisory guidance.

KNOWLEDGE: Job duties requires general familiarity with Housing Solutions of New York Association programs, services, and operations.

FISCAL RESPONSIBILITY: Makes routine, relatively low-cost expenditures, as delegated by supervisor.

CONTACTS: Incumbent works primarily with Program Director; external contacts are frequent and limited in scope.

SUPERVISION: N/A

POSITION REQUIREMENTS:

Education: High school diploma or equivalent or the equivalent combination of education and experience. High School Diploma/ GED Proper certification as follows: NYS Security License, Eight and Sixteen Hour Certificates, NYC Fire Safety Coordinator (F24) and First Aid and CPR Certificate

Certifications Required: (F-02) NYC Fire Guard for Shelters (MUST be completed within the first month of hiring.)

Additional certifications: NYS Security License, Eight and Sixteen Hour. NYC Fire Safety Coordinator (F24), First Aid and CPR Certificate.

Experience: 1 to 2 years of progressively responsible professional work experience in a social services agency required. Direct client/participant services preferred.

Related Skills or Knowledge: Computer literacy-skills in Microsoft Suite. Good writing and communication skills. Employee must be proficient in written and oral English; written and oral Spanish proficiency is preferred.

AGENCY EXPECTATIONS OF ALL EMPLOYEES

Adheres to Housing of Solutions of New York Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates. Attendance and Dependability: the employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication and Contact: the employee communicates both verbally and in writing with superiors, colleagues, and individuals inside and outside Housing Solutions of New York. Relationships with others: the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside Housing Solutions of New York. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Employee adheres to mission statement and guiding principles.

EEO STATEMENT: HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.

Salary: $40,000/yr

#HSNY123

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits: