About Us:

Super Kids Austin is a modern, patient-focused dental practice committed to providing exceptional care in a warm and welcoming environment. Our team is dedicated to creating a positive experience for every patient, and we’re looking for a compassionate and organized Patient Care Coordinator to join us in delivering outstanding service.

Job Summary:

The Patient Care Coordinator serves as the first point of contact for our patients, ensuring they feel welcomed and valued. This role is essential in managing the daily operations of our front office, coordinating patient appointments, and facilitating smooth communication between patients and the dental team.

Key Responsibilities:

Greet patients warmly and create a welcoming atmosphere.

Schedule, confirm, and manage patient appointments effectively.

Answer phone calls and respond to inquiries in a professional and friendly manner.

Verify patient insurance eligibility and process insurance claims.

Coordinate treatment plans with patients and explain financial options.

Maintain accurate patient records and update them as needed.

Collect payments, issue receipts, and manage billing inquiries.

Collaborate with the dental team to ensure seamless patient care.

Qualifications:

High school diploma or equivalent; additional certifications in dental or medical administration are a plus, RDA is a also a plus

Bilingual (Spanish)

Previous experience in a dental or healthcare setting preferred.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.

Knowledge of dental insurance and billing procedures is preferred.

A positive attitude and a patient-focused mindset.

What We Offer:

Competitive compensation based on experience.

Opportunities for professional growth and development.

A supportive and team-oriented work environment.

Paid Time Off

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person