Tenant Service Coordinator - Commercial Real Estate - Base Salary to 60k/year - Atlanta, GA

• Our client is a large commercial building owner in Atlanta that is looking to add to their team a highly motivated individual looking to get into the business. This is a high end customer service/marketing position that is the first point of contact for commercial tenants. They work in a wide variety of initiatives including amenities, tenant events, vendor outreach and civic partnerships.

Responsibilities:

• Serve as liaison between Property Management team and the tenants.
  
• Take a leadership role in communicating to/from tenants, vendors, the management team, community representatives, etc.
  
• Obtain customized tenant information for points of contact for birthdays, tenant anniversaries, etc.; manage tenant appreciation gifts and recognition.
  
• Distribute Welcome Packages for new tenants, to include a pre-determined welcome gift and tenant handbook.
  
• Design and distribute frequent tenant correspondence on the upcoming week’s events and activities. Including monthly newsletter.
  
• Liaison with community businesses to develop discount programs with exclusive offerings for tenants.
  
• Manage Property website, and CP Group app, ensuring website and documents within Angus stay updated.
  
• Greet guests and visitors to the management office and effectively deal with their concerns by exhibiting a professional, mature, courteous, gracious and efficient manner.
  
• Promote high level of satisfaction among tenants by promptly responding to their service requirements and inquiries.
  
• Assure prompt response by other team members through dispatch, telephone messaging and/or other direct contact.

Qualifications:

• 1+ years of Marketing or customer service experience.
  
• Experience supporting a Commercial Property Management Team.
  
• Proficient in Social Media, Mailchimp, Canva and PowerPoint, Microsoft Office, Excel,
• Reception, Angus system, certificates of insurance.
  
• Social Media Experience: Facebook and Instagram business accounts.

Compensation:

• Base salary in the 55k - 60k/year range
  
• Benefits and PTO

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