• Hours between 7:30am-6:30PM
• Front Desk/Scheduling experience; EPIC needed; at least 2+ years experience in high volume environment

Role Description

• Communicating with patients, clinicians, and location team members to discuss needs and/or concerns over the phone.
• Managing all aspects of the scheduling process for patients and team members.
• Maintaining accurate schedules
• Timely and direct communication with patients regarding schedule changes.
• Proven ability to work independently and deliver results.

What you will need:

• Experience in customer service or previous experience in medical setting
• Superior phone skills; confident and professional when calling people and being accurate with information.
• Excellent oral/written communication skills.
• Proficiency with MS Office and a high degree of comfort using various technologies and systems.
• EPIC or EMR experience a plus

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Health insurance

Medical Specialty:

• Oncology

Schedule:

• Monday to Friday
• No weekends

Work Location: In person