Bilingual Case Coordinator For Individuals With Disabilities

Full Time/Nonexempt Position

Pay: $50,000 per year

United Cerebral Palsy of Southern Arizona (UCPSA) is hiring a Care Coordinator in our Tucson office. UCPSA has a diverse and dynamic team as well as a unique company culture. We believe we can deliver high-quality services through hard work balanced with a sense of joy and fun.

Here are some things our team members enjoy about working with us:

• Our professional but casual office environment
• An animal-friendly building in which employees can bring their well-behaved dogs to work with them
• Free weekly yoga at the office
• Community BBQs in our beautiful courtyard
• Transparent and approachable leadership focused on providing professional development
• Medical Insurance, Vision Insurance, Dental Insurance and a 401k with employer matching to eligible employees
• Opportunities for advancement
• And many other benefits!
  
  
  

JOB DESCRIPTION: Care Coordinators coordinate in-home and community-based services for the elderly and people living with all types of disabilities.

Duties to include:

• Working Mon-Fri 8a-5p. Please note the position will occasionally require the manager to work a slightly different schedule to accommodate client needs. This may include working direct care shifts, some evenings/ weekends.
• Performing on-call duties at least once every 10 weeks. The duties last for a duration of two consecutive weeks. These duties include answering and managing emergency phone calls from 5p-8a M-F and all day Sat and Sun. These duties may also include working direct care shifts.
• Maintaining and growing a caseload
• Scheduling shifts for clients and direct care staff
• Orienting and training direct care staff with clients
• Monitoring direct care staff performance
• Holding staff meetings as needed and attending weekly program department meetings
• Conducting intake of new clients
• Meeting with clients/families minimally every quarter
• Attending meetings with other agencies involved in a client's care
• Ensuring that all paperwork in client files is updated regularly
• Documenting all significant conversations and/or correspondences with staff and clients
• Maintaining client and agency confidentiality at all times
  
  
  

QUALIFICATIONS:

• 18 years of age or older
• Ability to obtain a current CPR/FA certification
• Ability to obtain fingerprint clearance
• Ability to clear a DES background check
• Ability to obtain a current T.B. clearance card
• The ability to work in a team environment
• The ability to handle difficult situations with clients/families
• The ability to work a flexible schedule
• The ability to learn and operate UCPSA program software
• The ability to work independently
• The ability to lift and transfer clients
• Own/have regular access to and be able to operate a motor vehicle for the purpose of visiting and transporting clients, attending meetings outside of the office, etc. Proof of current registration and insurance of the vehicle must be kept on file with UCPSA
• At least one year of direct care experience, personally or professionally, a degree in a related field, and/or case management experience
• Bilingual in English and Spanish is required