Changing the world of an animal's life is what we do best! We're passionate about cultivating your career and future in Veterinary Medicine.We are on a mission to hire exceptional individuals and are committed to creating outstanding employee experiences where everyone makes a difference in the lives of animals. At SPCA Florida, your passion for veterinary medicine, dedication to clients, and compassion for animals align with our commitment to your professional growth. You will have the opportunity to work with a diverse and engaging caseload and connect with caring pet owners.Our schedule consists of Monday through Friday, eight-hour shifts, with no Saturdays or Sundays required. We prioritize your time at home with your family.We are currently seeking an experienced full-time Veterinary Client Service Coordinator for our state-of-the-art medical center. Our team works together daily to make a positive impact on the lives of animals and their families. We are looking for an upbeat, energetic Client Service Coordinator to join our veterinary team. We take pride in providing the highest quality care for our patients and clients with gentleness and compassion. The Client Service Coordinator plays a vital role in achieving this mission.Duties include, but are not limited to:

Serve as the primary point of contact for clients, providing exceptional customer service to make our clients feel welcomed and appreciated
Schedule appointments and maintain the appointment calendar for clients
Coordinate and communicate with veterinary staff to ensure efficient and timely delivery of services
Assist with client education by providing information on pet care, veterinary procedures, and medication administration
Remain calm in stressful and emotional situations while confidently interacting with clients in person and on the phone.
Maintain accurate client records and update client information as necessary
Process payments and handle financial transactions with clients

What's In It For You

Competitive hourly pay based on experience
403B Retirement Plan
Holiday Pay
Paid time off after 60 days
Health Insurance - ¾ paid by SPCA Florida
Dental and Vision Insurance
Opportunity for Career Advancement and Learning
Continuing Education
An all-around amazing family-like team to work with
Generous Personal Pet Care Discounts
No Weekend Work with Emphasis on Work / Life Balance

Minimum Job Requirements:

High school diploma or equivalent required.
At least one year's recent experience in a medical environment (preferably a veterinary facility) with increasing responsibilities. An equivalent combination of education and experience that is determined to be directly related to the specific requirements may be substituted.
Knowledge of general office practices and procedures, and receptionist experience
Ability to perform clerical work with speed and accuracy, use a multiple-line telephone system; handle cash and other forms of payment, and interact closely with clients and patients on a daily basis.

At SPCA Florida, we have established a strong balance between professional expertise and a positive work environment.We are committed to being an Equal Opportunity Employer and maintaining a Drug-Free Workplace, which includes conducting background checks.

Veterinary Client Service Coordinator

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