Salary: $22.00 to $22.00 hourly

Description

We are looking for an Intake Coordinator to join a well-established civil litigation firm in Los Angeles, California. This is a contract-to-hire opportunity that starts on Wednesday, June 25th.

Firm: Leading, high-end auto consumer warranty firm in Century City, 180 on staff

Position: Intake Coordinator

When: Starts Wednesday, June 25th

Type: Contract-to-hire, permanent hire based on fit & performance after around 3 months

Compensation: $22/hour during the contract period, $24/hr+ once/if converted as an employee of the firm

Work Schedule: On-site, 5 days/week

Hours/Days

• Monday-Friday 9AM-5:30PM (normal business hours) during the first few weeks (training period)
• Following the training period Tuesday-Friday 11AM-8PM & Saturday 8AM-5PM (Sundays and Mondays off)
  
  
  

Responsibilities

• Provide top-tier customer service, primarily in a call center setting
• Conduct detailed reviews of cases, ensuring all information is accurate and up-to-date
• Facilitate introductions for client cases, acting as the primary point of contact
• Leverage various software tools used to track and input information around calls
• Utilize communication skills to maintain positive client relations
• Manage a high volume of inbound calls, addressing customer inquiries and concerns promptly
• Use Spanish language skills, if available, to cater to a diverse range of clients.
  
  
  

Qualifications

• Previous Call Center, Sales/Retail, or Customer Service experience
• Accustomed to a faced paced environment
• Attention to detail
• Tech Savvy
• Fluent in Spanish
  
  
  

To apply, please send resumes directly to morgan.alessini@roberthalf[dotcom] with the subject line "Intake Coordinator".

Requirements

• Call center experience.
• Tech forward.
• Sales experience a plus.
• High level of professionalism and effective communication skills.
  
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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