Job Title: Care Manager (Medical Assistant, CNA, or HHA)

Location: Edmond, OK

Schedule: Full-Time (40 hours/week)

Compensation: Competitive salary + Bonus Potential

Benefits: PTO, Paid Holidays, Vacation Days, Supportive Training Program

About Una Health:

Una Health is a mission-driven care management company focused on early intervention, care coordination, and improved health outcomes for patients living with chronic and complex medical conditions. We partner with providers across primary care and specialty practices to deliver both Chronic Care Management (CCM) and Principal Care Management (PCM) services using a communication-first, clinically supported approach.

Position Overview:

We are seeking a highly motivated and compassionate Care Manager to join our team in Edmond, OK. This full-time role will support patients enrolled in CCM and PCM programs—spanning primary care and a variety of specialties including psychiatry, neurology, pain management, cardiology, endocrinology, and more. The ideal candidate is an experienced caregiver or clinical support professional with a strong background in patient communication and care coordination.

This position includes direct oversight of an administrative support team and reports to Una Health’s in-house pharmacist, who provides ongoing clinical guidance and support.

Key Responsibilities:

• Conduct regular, structured outreach calls to patients enrolled in Chronic Care Management and Principal Care Management programs.

• Monitor and document patients’ conditions, goals, and barriers to care using our care coordination platform.

• Support medication management, appointment adherence, and provider communication.

• Coordinate services across a range of medical specialties and primary care providers.

• Supervise and support an internal team of administrative staff to ensure timely care follow-up.

• Collaborate closely with Una Health’s pharmacist for clinical input and patient care planning.

• Follow best practices for care documentation, escalation, and triage.

Preferred Qualifications:

• Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Home Health Aide (HHA) preferred.

• Minimum of 5 years of experience in home health or clinical office settings.

• Strong interpersonal skills with a passion for patient engagement and advocacy.

• Proficiency using healthcare software or patient documentation platforms.

• Experience in chronic disease management, behavioral health, or specialty care is a plus.

• Bilingual candidates are encouraged to apply.

What We Offer:

• Comprehensive training and onboarding through our digital platform.

• Clinical oversight and mentorship from an in-house pharmacist.

• Collaborative and mission-driven work environment.

• Paid time off, holidays, and vacation days.

• Opportunities for performance-based bonuses and career growth.