About Job
- Customer First: Supporting recovery every day
- Compassion: Treating all with empathy and respect
- Collaboration: Building strong relationships for effective care
- Use personal experience to model the value of every client’s experience and to teach effective coping techniques and self-help strategies that lead to recovery and resiliency. Offer clients hope regarding recovery and/or resiliency, through appropriate self-disclosure, role modeling, and coaching during the recovery process and/or development of resiliency.
- Collaborate with therapists to coordinate services in response to the client's needs and behaviors to achieve the goals of the service/treatment plan as assigned; prevent deterioration, and or hospitalization. May be called upon for appraisal of client needs to make appropriate recommendations for services.
- Coordinate a wide variety of services for clients to receive benefits and access resources from internal and external service providers. May help identify client’s needs and provide access to services.
- Assist clients in identifying barriers to recovery/resiliency and individual warning signs; help cultivate positive behaviors to prevent relapse, avoid future crisis involvement, and focus on wellness.
- Assist clients in improving their well-being and quality of life by coaching in behavioral skills; educate clients to make informed choices; help clients problem solve and negotiate tasks/activities of daily living. May provide a listening ear when needed.
- Teach and role model the importance of medication monitoring, and clear communication with medical and mental health providers as needed; may assist clients in developing a wellness or recovery/resiliency plan.
- Provide support and encouragement to the client and/or family members.
- Advocate for the client in many different forums including, but not limited to, the school system, nursing homes, and with family.
- As required by the program, document progress reports, mentoring notes, letters, faxes, and phone calls; maintain electronic health records following agency standards.
- A High School Diploma and/or ability to successfully demonstrate reading, writing, and speaking skills, or an equivalent combination of education and experience is required.
- Bilingual (English/Spanish) skills highly desired.
- Must have personal experience by having been impacted by mental illness, substance abuse issues, other co-occurring challenges, or any child and family issues.
- Demonstrate working a personal recovery/resiliency plan for at least one year is required.
- A Valid Driver’s License and driving record that meets with agency insurability as set forth by someone who must transport clients/program participants.
- Must have sensitivity to individual needs and show respect for a person’s independence and ability.
- Ability to take peer-to-peer training as required.
- Annual Flu Vaccinations
- Annual TB Testing
- Generous PTO and paid holidays
- Medical, dental, and vision insurance
- Retirement plan with employer contributions
- Loan forgiveness and employee referral bonuses
- Tuition assistance for professional development
- Employee wellness programs and recognition initiatives
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