About Job

About Us

North Boulder Physical Therapy is a team-driven, patient-centered clinic committed to helping individuals live life better. We are seeking a compassionate, dependable, and motivated individual to join our team as a Rehab Tech / Patient Care Coordinator. This hybrid role is ideal for candidates passionate about healthcare, rehabilitation, and patient connection—balancing hands-on support in the gym with front desk coordination responsibilities.

Team Integration:

This role is designed to support and work alongside our existing Patient Care Coordinator and Rehab Tech. You will be joining a collaborative team environment where responsibilities are shared, and success is driven by strong communication, mutual support, and collective accountability. We believe in a team-first culture where everyone contributes to delivering excellent care and a seamless patient experience.

Position Overview

As a Rehab Tech / Patient Care Coordinator, you’ll be a vital link between patients and clinicians, providing both administrative and clinical support to ensure a high-quality experience across the entire continuum of care. You'll assist physical therapists with exercise programs, maintain a clean and organized treatment space, manage patient scheduling, handle insurance and check-in procedures, and support day-to-day clinic operations.

Key ResponsibilitiesClinical Support (Rehab Tech Duties):

Assist physical therapists during treatment sessions with exercise oversight and patient education.
Set up equipment, prepare treatment areas, and ensure a safe, clean, and organized clinical environment.
Engage with patients in a compassionate, professional manner to support their care plans.

Administrative Support (Front Desk Duties):

Greet patients warmly and professionally upon arrival.
Schedule appointments, check in patients, and enter patient and insurance information accurately into EMR systems.
Collect co-pays, coinsurance, and verify insurance authorizations.
Monitor and maintain Plan of Care compliance with weekly visit expectations.
Answer and manage multiple phone lines while providing outstanding customer service.

Clinic Operations & Communication:

Coordinate daily clinic flow and assist in prioritizing clinic needs.
Communicate effectively with therapists, patients, and leadership.
Support and contribute to team meetings, planning sessions, and performance check-ins.
Track and understand clinic metrics and assist with adjustments to improve patient outcomes and clinic success.
Align work with North Boulder PT’s core values and clinic-wide goals.

What We’re Looking For

Excellent interpersonal skills and a team-first mindset.
Strong multitasking and time management abilities in a fast-paced environment.
Comfort with physical movement and ability to assist with light physical activity.
Familiarity with Microsoft Word, Excel, and EMR systems (or willingness to learn).
Dependable, detail-oriented, and excited to help others.
Previous experience in healthcare, rehab, or customer service is preferred.
Background in exercise science, kinesiology, or anatomy is a plus.

Education & Experience

Minimum High School Diploma or GED
Experience in healthcare, customer service, or office administration is a plus.
Interest in physical therapy, rehabilitation, or pursuing a related field welcomed.

Benefits & Perks

Structured mentorship and growth opportunities
Paid time off and sick leave
401(k) contribution with company match
Health, dental, vision, and life insurance options
HSA plan options
Physical therapy treatment benefits
Pharmacy benefit program
Supportive team culture with real impact on patient lives

Ready to Join Us?

If you’re a reliable, upbeat, and caring individual who thrives in a dynamic clinic setting, we’d love to meet you. Apply today and be part of a team that’s making a difference every day.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits: