Kings View is a nonprofit leader in providing behavioral health services to the underserved community, is currently seeking a driven Intake Coordinator to join our mission to provide compassionate services to those with limited resources. Our ideal candidate will have a passion to promote social justice and societal awareness, respect for human dignity, and lead with integrity while listening and responding to the community in need. Intake Coordinator (399) Hanford, CA Under the direction of a Program Manager the Intake Coordinator will be responsible for managing all aspects of the intake process for new clients trying to access services through open access. These services include but are not limited to; utilizing screening tools, scheduling assessments, maintaining screening logs/records, coordinating referrals, document encounters within the electronic health record, complete admission paperwork, and provide information about our services to the general public. Candidates need to have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Must also be able to work effectively in a group dynamic. How will I contribute Manage the intake process for new clients including screenings utilizing tools per Kings County Behavioral Health P&Ps, logging screenings and completing all necessary documentation in the EHR, scheduling/re-scheduling Mental Health assessments in coordination with Intake Clinicians, and complete, submit, and log necessary and clinical appropriate referrals. Provide information about our services to clients, families, and referral sources. Coordinate with other team members to ensure smooth transitions for clients into programs. Complete documentation on same day as service or within 1-3 days of service. Maintain accurate and up-to-date records of client intake information. Assist with insurance verification and authorization processes. Assist with admission paperwork, as needed. Collaborate with other team members to ensure the delivery of high-quality care to clients. Participate in team meetings and training sessions as required. Maintain tracking log for all screenings. Complete four hours of cultural humility training per year. Achieve basic competencies in using our electronic recordkeeping system. This includes but is not limited to effective use of Scheduler, Dashboard, and creation of progress notes/contact notes. In the course of performing job duties follows all Kings View policies and procedures, administrative directives, all relevant county, state, and federal regulations, and any performance obligations contained in the Kings View program contracts with other entities. Other duties as assigned What I bring High School Diploma (or Equivalent) 2 years experience working with the homeless, mental health, substance abuse population, or related. Class C Driving License Required Knowledge of how to work effectively in harm reduction environment. Knowledge of cultural and socio-economic factors that inform service provision to persons with mental health and cooccurring disorders, and community resources that will be utilized by clients Effective data entry skills using various electronic systems while maintaining the integrity and accuracy of the data. Strong verbal and written communication skills to explain to consumers, family members, friends, and professionals the case and care plan. Organized and have ability maintain good case records/logs. Critical thinking and problem solving to determine the best care plan for each after screening. Ability to react appropriately to emergency situations. Ability to work independently and effectively collaborate with a team. Familiarity with and adherence to compliance with the code of conduct and the requirements of the compliance program that are elements of performance evaluations and conditions of employment Action oriented. Strong problem-solving skills. Excellent organizational skills, ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Flexible and reliable. Compassionate and able to relate to different consumers with various needs Bachelor's degree in behavioral science or related Preferred Bilingual in Spanish Preferred The Benefits Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance 401k plan Vacation time Twelve (12) Paid Holidays Education Reimbursement Program up to $500 per year Referral Program Employee Assistance Program An environment of like-minded people reaching for the same goal Serving the underserved community A sense of purpose Who We Are Since 1951, Kings View leads the community in providing behavioral health services to the underserved population. We have a strong tradition of commitment, and we focus on serving rural communities where health resources are often limited. Our people treat the community with care and compassion. We stand by our cornerstone and philosophy of valuing each persons worth, dignity and wholeness in body, mind, and spirit. Our principal core values echo throughout the organization and into our patient-focused programs. At Kings View we are dedicated to continuing our demonstration in the unparalleled commitment to wellness and recovery within each community we serve. Join us and apply today.

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