Job Summary:
The Community Liaison:

• Contacts, presents and develops referral relationships.
• Works with intake to insure growth goals are met.
• Meets with Administrator weekly to discuss successes and opportunities.
• Revisits Marketing/Networking/Business Plan as required.

Essential Functions:

• The ADMISSIONS COORDINATOR adheres to legal and ethical requirements regarding the products and services of the agency.
• The ADMISSIONS COORDINATOR generates referral stream by creating and maintaining relationships with referral and medical facility sources.
• The ADMISSIONS COORDINATOR makes prospect calls to potential new referral sources; implements contracts and agreements to insure that sales goals are met.
• The ADMISSIONS COORDINATOR develops and maintains prospects, clients, and referral sources database for contact and mailing lists.
• The ADMISSIONS COORDINATOR participates in marketing and case management meetings with agency team.
• The ADMISSIONS COORDINATOR tracks networking efforts and reviews with Administrator on a weekly basis.
• The ADMISSIONS COORDINATOR prepares accurate documentation regarding contacts, timesheets, and mileage.
• The ADMISSIONS COORDINATOR adheres to the marketing budget and allocates resources appropriately.
• The ADMISSIONS COORDINATOR monitors referral trends with appropriate follow-up.
• The ADMISSIONS COORDINATOR participates in community events that promote the agency.
• The ADMISSIONS COORDINATOR promotes a positive self-image and agency. Conducts self in a professional manner both verbally and nonverbally.
• The ADMISSIONS COORDINATOR communicates effectively with business office and clinical personnel regarding potential referrals or issues with clients.
• The ADMISSIONS COORDINATOR develops weekly marketing strategy and adheres to plan.
• The ADMISSIONS COORDINATOR acts as a resource for clients, caregivers, and family members.
• The ADMISSIONS COORDINATOR informs Administrator or CEO of issues needing further investigation.
• The ADMISSIONS COORDINATOR, if requested, meets with client and family members to discuss company services.
• The ADMISSIONS COORDINATOR performs other duties as assigned or as needed.

Education:

• Degree from accredited university in Health Care or Marketing Management or related experience

Training Requirements:

• A minimum of two years marketing experience in home health services preferred.
• Requires proficiency in contact management software (Office, Excel, Power Point)

Knowledge Requirements:

• Must be able to talk through oral and written expression to convey information effectively.
• Must be able to read, write, speak and understand the English language.
• Have the ability to speak clearly and present well in a group.
• Able to develop rapport with client management and maintain strong working relationships.
• Hardworking, self-starter that is committed to meeting growth goals.
• Willing to set and achieve challenging growth goals and successfully manage accounts.
• Demonstrate excellent organizational skills.
• Ability to manage own time.

Professional Requirements:

• Maintains and ensures HIPAA compliance.
• Responsible and accountable to the Administrator and the CEO regarding time availability and performance.
• Maintains good rapport and cooperative working relationships with patients, physicians, referrals sources, regulatory agencies and staff.
• Adheres to company dress code.
• Attends annual review and departmental in-service training.

Other information:

• The applicant does not have record of a crime, offense or misdemeanor as defined in 97.241 of the Texas Administrative Code, Title 40, and Chapter 97.
• The candidate must adhere to high personal and professional ethical values.
• The candidate agrees to adhere by THCS Credo and Behavioral Expectations.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: On the road