The Service Coordinator will perform customer service and administrative functions that support the efficient operation of a service office.

Responsibilities

Work with Technician Supervisor and/or Operations, Service Center or District Manager in scheduling and dispatching of Technicians for job (startups/repairs, warranty, maintenance)

Provides assistance to students, parents, teachers, administrators and visitors. Disseminates and maintains office supplies and materials

Handle client inquiries and route questions of technical nature to the appropriate resource

Track time and attendance for Technicians

Coordinate job startups and maintain communication with client regarding scheduling for the startup and follow up on jobs in progress/completed

Invoice and bill client

Organize and coordinates inventory process

Maintains filing and office equipment (copier, phone, fax, etc.) for office

Performs other job-related duties as assigned

Qualifications

Must have High School Diploma or GED

1 - 3 years experience

Microsoft Office Suite

Strong written and verbal communication skills

Strong organization, time management, problem-solving, multi task and customer service skills