About Job
Social Services Coordinator - Senior/Older Adults
Department: Impact and Service Delivery
Reports to: Regional Lead SSC/Regional Associate Director
Job Summary:
To facilitate services that will positively enhance the quality of life for affordable housing
residents and neighboring community members, an environment which promotes cultural
appreciation and a commitment to diversity, resident involvement to enhance a safe and
positive living environment including the coordination of activities and services that will prevent
and reduce vandalism, crime and illegal activity within the complex and surrounding community.
To implement programs and services aimed at promoting Better Tomorrows’ five - core focus
areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and
Social and Community Engagement.
- Facilitate or coordinate the following programs, activities and social services for senior
o Appropriate health and wellness programs and other educational programs to
promote physical and mental health, and generate a sense of well-being.
o Occupational Wellness and financial literacy to promote economic stability and
self sufficiency including technical/computer skills programs
o Assist with case management needs to enable the seniors to age in place and
provide assistance with people with disabilities.
o Implement neighborhood watch, “I’m ok” and other programming focused on
building safe communities
o Implement community wide socialization events, to build a positive, strong
community.
o Facilitate educational programs for senior residents utilizing community resources
and agencies- including planning and teaching curriculum.
o Social Engagement events including but not limited to Neighborhood watch,
holiday events, and any other program focused on developing safe and strong
communities
- Lead any on-site food distribution programs including food banks, hot meals, or any
- Create service goals and plans with residents and support residents to achieve those
- Develop and utilize resource files for making referrals for residents in need of specific
- Daily use of data systems to track case management progress, demographic
- Publish and distribute monthly community newsletters and calendars to all residents
- Provide technical assistance to resident associations.
- Limited Fund development to supplement programs through grants, donations and
- Provide great customer service to our partner property management company including
homes referrals.
- Manage, track, and use site budget by following BT financial procedures
- Engage volunteers and community partners.
- Attend mandatory training/conferences as required by site compliance. This may require
- All other responsibilities deemed necessary by Better Tomorrows’ manager.
Required Skills/Abilities:
- Proficiency in Google Suite, Microsoft office suite, and other computer software
- Expert Level Written Verbal Communication Skills
- Advanced Level Project Planning Skills and Knowledge
Education and Experience:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 3-5 years of experience in social services.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.