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Patient Care Coordinator

Merrillville Dental Center
place Merrillville, 46411
local_atm $20an hour
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Multiple Types Available

About Job

Are you looking for a workplace where your contributions are valued and your work truly makes a difference? Join our modern, state-of-the-art, multi-doctor dental practice where patient care and team collaboration are our top priorities. Our practice is proud to serve a loyal and friendly patient community in a welcoming, fee-for-service environment.

We're currently seeking a warm, energetic, and detail-oriented Patient Care Coordinator to join our dedicated team. If you love connecting with people, staying organized, and want to work in a supportive office, we’d love to meet you!

RESPONSIBILITIES
As a Patient Care Coordinator, you’ll be the first friendly face our patients see and a key part of their experience. Your responsibilities will include:

  • Greeting patients with a warm, professional smile
  • Checking patients in and out efficiently and kindly
  • Collecting copays and handling patient billing
  • Verifying insurance eligibility and dental benefits
  • Answering and returning phone calls
  • Following up on missed or cancelled appointments
  • Assisting in keeping the schedule full and flowing
  • Supporting the team with additional administrative tasks as needed

SCHEDULE
This is a primarily full-time role with some flexibility available.
Our regular hours are:

  • Monday: 8:30 AM – 5:00 PM
  • Tuesday: 8:30 AM – 6:00 PM
  • Wednesday: 8:30 AM – 4:00 PM
  • Thursday: 8:30 AM – 5:00 PM
  • Friday: 7:30 AM – 3:00 PM
  • Saturdays: 1–2 per month, 7:30 AM – 1:30 PM

WHAT WE’RE LOOKING FOR
Our ideal candidate brings professionalism, positivity, and a team-first attitude. While dental experience is preferred, it’s not required—we’re happy to train the right person!

Preferred Qualifications:

  • 1+ year in dental (preferred)
  • 1+ year of customer service experience
  • Familiarity with dental insurance processes (a plus!)
  • Strong communication skills and a polished, professional demeanor
  • A passion for delivering exceptional patient care

PERKS & BENEFITS
We take care of our team so you can take care of our patients.

  • Health insurance
  • Paid vacation, sick days, and personal time off
  • Monthly and quarterly bonus opportunities
  • Dental care benefits for you and your family/friends
  • Employee Assistance Program
  • Continuing education and training opportunities
  • Gym membership reimbursement
  • 401(k) with employer matching

COMPENSATION
Compensation is competitive and based on experience and qualifications. We believe in rewarding talent and dedication.

READY TO APPLY?
If you're ready to join a supportive, growing team where your work truly matters, we’d love to hear from you! Apply today and take the next step in your dental career.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Gym membership
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Uniform allowance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person