EA Family Services is hiring a full-time Lead Care Manager for our Tracy office, which covers the Central California area. This position would entail working with a dynamic team providing care coordination/case management for Medi-Cal enrollees. Must love working with people; have a respectful and objective attitude; be friendly and outgoing. Must have a BA/BS in the social services or equivalent experience. Looking for a Bilingual speaker who speaks both English/Spanish and has experience in the Community Supports Housing Program. The hourly range is $22.00 -$24.50 DOE. Great benefits. Must pass DOJ/FBI/CAIC clearances.

The position will offer a hybrid setting with in-office, remote, and in-field work.

Additional tasks will focus on coordinating services like CS Deposit support, which will require coordinating move-in costs and household item purchases.

Lead Care Manager responsibilities include:

• Coordinating with individuals and/or entities to ensure a seamless experience for the member and nonduplication of services.
• Engage eligible members.
• Oversee provision of ECM and CS services, including the completion of the assessment, development of a care plan, implementation of the care plan and creation of the housing plan.
• Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines
• Connect members to other social services and supports they may need, including transportation and Community Supports.
• Advocate on behalf of members with healthcare professionals.
• Use motivational interviewing, trauma- informed care, and harm-reduction approaches.
• Coordinate with hospital staff on discharge plan.
• Accompany members on office visits, as needed and according to MCP guidelines.
• Monitor treatment adherence (including medication).
• Provide health promotion and self- management training.
• Provide housing navigation services by connecting Member’s to housing resources.

Lead Care Manager trainings include:

• Enhanced Care Management and Community Supports Services.
• Methods and processes for data sharing.
• Member rights and responsibilities.
• Clinical protocols, evidence-based practice guidelines.
• Population of Focus specific health needs and cultural awareness and sensitivity.
• Patient-centered care.

Job Type: Full-time

Salary: $22.00 - $24.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Must pass DOJ/FBI/CAIC clearances

Education:

• Bachelor's or equivalent experience (Required)

Work Location: In person

Job Types: Full-time, Part-time

Salary: $22.00 - $24.50 per hour

Schedule:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Varies: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)
• Community Supports Housing Services Experience (Highly Preferred)
• Bilingual (Highly Preferred)

License/Certification:

• CPR Certification (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Varies

Job Type: Full-time

Pay: $22.00 - $24.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Fresno, CA 93710 (Required)

Ability to Relocate:

• Fresno, CA 93710: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person